Team Lead (Activities)

About the role

The purpose of this classification is to serve as a lead worker in one of six functional areas of the senior services: meals, transportation, reporting and documentation, program resources and development, wellness and reassessments, and Alzheimer respite care. Individuals in this classification are expected to ensure that the tasks pertaining to each functional area are carried out correctly and efficiently; each team leader works under direct supervision.

Responsibilities

• Coordinates activities of an assigned program/service designed to assist senior services clients with various aspects of life
• Assists the Senior Services Coordinator with program planning
• Provides assistance and guidance to team members regarding policies and completion of assigned tasks
• Ensures that all tasks and documentation requirements are completed
• Responsible for the onsite distribution and home delivery of meals for seniors
• Places daily orders for meals to the contract provider; receives meals from contract provider, serves meals onsite, and boxes meals for home distribution
• Locates referrals for potential clients to receive homebound meal services; obtains and records directions to client homes; explains program and local guidelines prior to enrollment; completes referral forms, registration forms, and nutritional screening instrument; obtains copies of prescriptions from diabetic clients and places in client files
• Completes monthly reports to support program tracking and continuous improvement
• Organizes activity spaces and storage areas, maintains program supplies
• Supports program entry and support of Senior Services Activity Registration system
• Facilitates structured programs including activities such as educational programs, outings, memory stimulation, trivia questions, games, puzzles, arts and crafts, singing, exercise, lunch, and snacks
• Works to provide clients with a relaxed atmosphere and a sense of security in surroundings and with volunteers; encourages clients to participate in activities
• Carries clients to restrooms as needed
• Schedules assessments; interviews participants to determine program eligibility, assess level of functioning, and identify interests; registers participants for programs as appropriate; conducts environmental reviews; compiles reports and maintains all related documentation; coordinates admission and discharge procedures for all program participants
• Solicits, trains, and oversees volunteers that will provide program assistance for senior services programming; solicits in-kind donations for materials needed; works with manager to identify program needs and potential sources for donations
• Compiles and prepares all reporting and documentation requirements for senior services and related programs; ensures compliance with all reporting mechanisms required by grants and or state agencies in order to secure funding for the programs; maintains detailed records of all programs and activities; performs related administrative tasks
• Coordinates the pick up and drop off of seniors participating in the day program and/or other activities provided by the department; assists with the scheduling of activities requiring transportation and ensures that drivers are available; documents daily trip totals and related activities; schedules maintenance of vehicles; operates a passenger van or small bus to transport clients or other individuals as needed; ensures that drivers are following proper procedures and guidelines with regards to the transportation program, licensing, and its participants
• Facilitates structured programs including activities such as educational programs, outings, memory stimulation, trivia questions, games, puzzles, arts and crafts, singing, exercise, lunch, and snacks; works to provide clients with a relaxed atmosphere and a sense of security in surroundings and with volunteers; encourages clients to participate in activities and transports clients to and from programs as necessary
• Interacts with and assists program participants as needed, to include activities of daily living; addresses concerns for participants and assists with problem resolution; maintains an awareness of the general well-being of participants; reports any suspicion of problems that might require intervention of Adult Protective Services
• Prepares or completes various forms, reports, correspondence, client reports, waiting lists, referral forms, registration forms, nutritional screening instrument forms, calendars, mileage reports, reimbursement reports, or other documents
• Receives various forms, reports, correspondence, referrals, maps, medical resources, product instructions, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate
• Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing or other computer programs
• Communicates with supervisor, employees, students, volunteers, other departments, clients, passengers, the public, community agencies, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
• Provides articles or information for the department newsletter, webpage, and other communications

Qualifications

• High school diploma or GED; supplemented by one (1) year previous experience providing programs and services to senior, with supplemental training in the area of assignment
• Must possess and maintain valid CPR/First Aid certification
• Some positions require a valid Georgia driver’s license
• Assignment to the Senior Services grant programs of Meals on Wheels, Congregate, and Respite requires passing a federal fingerprint background check

Skills

• Preferred certification to lead Group Fitness Classes

Benefits

Personal Leave Accrual
New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2)
Medical Insurance
Kaiser Permanente HMO- $0 Individual Deductible
Dental Insurance
Base $1,000 Plan
Buy-Up $1,500 Plan
Vision Insurance
Office visit copays for exams, as well as copays for lenses, frames, and contacts
Basic Life & AD&D Insurance
100% paid by Forsyth County
Short Term Disability – 60% of weekly earnings to a maximum of $1,000.00 a week
Long Term Disability – 60% of monthly earnings to a maximum of $5,000.00 a month
Additional Life Insurance And AD&D
Rates vary based on amount of coverage selected
Retirement Plan (401K)