TEAM CLERICAL

Job ID: 57933 | Opening Date: 08/07/2026 | Closing Date: 08/21/2026

About the Role

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This role provides a great opportunity for someone who is detail-oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program.

Responsibilities

• Serves as Team Clerical
• Answers incoming phone calls and greets visitors
• Establishes and maintains case files
• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
• Provides clerical office support as a secretary to the team supervisors and professional staff
• Orients professional and other clerical staff regarding Departmental rules and office procedures
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Requirements

• Knowledge, skill, and mental development equivalent to completion of high school
• Two years of office experience
• Ability to keyboard accurately at 45 words per minute

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history

Pay

Anticipated starting salary: $4,144/month. Full salary range: $4,144–$5,429/month.

Schedule

Full-time, salaried position.

Benefits

• Excellent benefits package
• Pension program
• Union position with provisions of the relevant collective bargaining agreement/labor contract