Team Captain Sport & Outdoor

About the role

At DICK’S Sporting Goods, we believe sports can positively change lives. Our team creates confidence and excitement by equipping athletes of all abilities to achieve their dreams. We are committed to an inclusive and diverse workforce that reflects the communities we serve. As a Team Captain – Sport & Outdoor, you will coach teammates, drive sales performance, and ensure athletes find the right gear for their sport while delivering exceptional experiences in the store.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate product information.
• Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs such as the customer loyalty program, warranty sales, and private‑label credit card enrollment.
• Collaborate with the Store Manager (SM) and Assistant Store Manager (ASM) to develop 30‑, 60‑, and 90‑day plans supporting business priorities for assigned departments.
• Help establish operational initiatives, staffing, hiring needs, and merchandising sets in line with budgets and financial goals.
• Execute plans, adjust as needed, and use independent judgment to assess plan effectiveness.
• When acting as the sole leader in the building, perform general store oversight including opening/closing procedures, front‑end and cash office functions, and teammate supervision.
• Communicate departmental goals and assign workload to direct reports to maximize efficiency.
• Monitor progress, pivot store goals as needed, and ensure uninterrupted operations while meeting payroll and financial targets.
• Develop effective schedules for direct reports and adjust to meet athlete traffic demands and operational initiatives.
• Build and lead a strong team: source, interview, hire, onboard, and retain teammates; provide training, coaching, feedback, recognition, and motivation.
• Manage performance, including annual reviews, promotional recommendations, and compliance with policies and procedures (including termination recommendations).
• Create a welcoming store environment where teammates and athletes feel respected.
• Enforce policies related to safety, loss prevention, standard operating procedures, and external legal guidelines; hold teammates accountable for compliance.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of experience, with previous retail or customer‑facing experience required.
• Previous people‑leadership experience preferred.

Requirements

• Virtual interview process: cameras must be on during all virtual interviews.
• Use of AI tools (e.g., ChatGPT) is prohibited during any part of the interview or assessment process.
• Offers are contingent upon a satisfactory background check, which may include ID verification.
• Accommodations are available upon request.

Pay

Targeted Pay Range: $44,500.00 – $58,500.00, based on a 38‑hour work week. This is part of a competitive total rewards package that may include incentive, equity, and other benefits. Individual pay is determined by experience, location, internal pay equity, and other business considerations. Pay is reviewed regularly to ensure competitiveness and equity.

Benefits

DICK’S Sporting Goods complies with all state paid‑leave requirements and offers a generous suite of benefits. For more details, visit www.benefityourliferesources.com.