Tea Room Attendant 2nd shift

R.C. Bigelow is a family-owned, Certified B Corporation and the number one specialty tea company in the United States. We are committed to ethical business practices, sustainability, and supporting our communities and employees.

Schedule

Monday - Thursday, 4:00pm - 2:30am

Pay: $18.70 per hour plus 10% shift differential

Responsibilities

• Feed appropriate tea to hoppers based on production schedules and shop orders
• Monitor tea delivery system
• Read and understand production reports and requisitions
• Maintain acceptable levels of tea in hoppers
• Ensure the proper tea flavor is being used
• Refer to shop order packet to maintain required quantities and type of raw materials needed for production schedules
• Monitor and assure that dump stations are filled properly and as required
• Determine the time frame for refills by visual sight
• Identify and gather all reclaim to be shredded
• Rework product in reclaim machine
• Monitor shredding machine to assure it is running properly
• Be alert to possible tea mixture problems
• Communicate with production personnel to assure production is running as required
• Complete and maintain daily and weekly reports as required
• Return and accurately document materials from each work center at the end of each production run, including tea and raw materials
• Inventory management, including cycle counting, issuing, and returning raw materials
• Understand and operate the shredding machine according to all machine instructions and quality standards
• Drain and clean tea delivery system (hopper)
• Clean and air out hoppers and lines to machine after tea is drained
• Place finished goods in proper locations in the finished goods warehouse
• Assist in receiving new shipments of tea
• Maintain housekeeping in the tearoom as instructed
• Assist other areas when time allows
• Operate computer-related inventory equipment, both RF and keyboard
• Learn and back up all tearoom functions
• Operate stand-up and sit-down forklifts
• Follow R.C. Bigelow’s Good Manufacturing Practices (GMP’s) and Food Safety and Quality processes
• Comply with R.C. Bigelow Safety and Health Rules
• Perform other duties as assigned or needed

Requirements

• One-year previous experience in shipping, receiving, or material handling operations or equivalent
• PC skills
• Strong verbal and written communication skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to add, subtract, multiply, and divide in all common units of measure using common measuring tools
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several standardized situations
• Ability to learn computer-related work requirements
• Ability to learn proper operation of forklift and pass required driving examination
• Certified to operate power material handling equipment
• Ability to lift 50–100 lbs. bags (with assistance from lifting equipment)

Physical Requirements

• Regularly required to stand for long periods of time, walk, bend, sit, use hands and fingers for repetitive motion, touch, or feel, reach with hands and arms, talk, and hear
• Must be able to lift or move up to 50 lbs. as needed
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

• Regularly exposed to moving mechanical parts and fumes or airborne particles
• Occasionally exposed to toxic or caustic chemicals, risk of electrical shock, and vibration
• Noise level in the work environment is usually loud
• Work environment may be dusty, hot, air-conditioned, and/or smell of various tea aromas
• Must be able to wear PPE, including a dust mask respirator to protect from excessive tea dust
• Must be comfortable wearing various types of safety equipment such as hearing protection, eye protection, coveralls, and gloves as necessary