TDCJ - Network Specialist I-III - Field Support

Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications.

Responsibilities

• Provide technical support by managing service requests through an IT service management (ITSM) ticketing system, responding to customer needs, and troubleshooting complex hardware, software, and network issues.
• Install, configure, and maintain network equipment and structured cabling using specialized tools and diagnostic equipment.
• Perform work inside prison and jail environments, including building infrastructure such as telecommunications rooms, ceilings, crawl spaces, and utility areas.
• Safely perform duties in challenging environments that may include adverse weather, extreme temperatures, confined or unsanitary spaces, and elevated work requiring ladders or aerial lifts, while adhering to all institutional security procedures, safety regulations, and organizational standards.

You'd be a good fit if

• You are comfortable troubleshooting PCs, printers, network connectivity, and peripheral devices independently.

You'd be a great fit if

• You have experience installing, testing, and troubleshooting network cabling, data drops, and network infrastructure, including racks, patch panels, switches, and related equipment.

Additional Information

• Travel required: 25% (position may spend 1-5 nights away per month).
• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.
• This is a Career Ladder position. When filling available positions, consideration will be given to the selected applicant's education and experience.

Pay

• Network Specialist I: $4,237.24 - $4,330.67 per month
• Network Specialist II: $4,493.95 - $4,593.80 per month
• Network Specialist III: $4,689.07 - $4,793.80 per month

To receive military preference, you are required to provide proof by attaching the necessary documentation to your job application. Additional Military Occupation Specialty (MOS) codes can be found at the State Auditor's Office, Military Crosswalk Guide. Resources for translating military experience into civilian job terms are available at the Texas Veterans Commission and other sites.