TCI - MEDICAL ASSISTANT

Duties And Responsibilities

• Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling of samples.
• Follows hospital policies and procedures for transporting and delivering samples to laboratory.
• Knowledge of handling laboratory supplies and stocks supplies.
• Ensures that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectations.
• Adheres by staff to all policy and procedures.
• Provides age appropriate care.
• Reports, monitors and manages patient and staff incidents.
• Maintains patient and physician satisfaction results.
• Follows standards precautions using personal protective equipment as required.
• Knowledge and performance of sterile tech.
• Maintain, develop and utilize professional relationships with a wide range of organizations and specialists.
• Maintain effective working relationships between nursing, clerical, medical and allied health staff.
• May perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personnel.
• Maintains strict quality control for procedures.
• Organizes requisitions received for collection.
• Maintains records of tests performed.
• Scans orders and lab results into electronic medical system, prints and faxes lab reports to ordering doctor.
• Maintains Point of Care documents and performs Quality Control management.
• Orients and mentors new staff members.

Qualifications

• High School Diploma or equivalent.
• Current BLS Certification.
• Valid driver’s license.
• Phlebotomy course and phlebotomy experience preferred.