TAX/TAG SPECIALIST II

We need to output HTML fragment with sections only if content present. The job description includes duties, qualifications, knowledge/skills/abilities, physical demands, work environment. Also mentions "Minimum Qualifications Education and Experience:" etc. Also "Licenses Or Certifications". Also "Special Requirements None." We should not include sections like Pay, Schedule, Benefits unless present. No pay/schedule/benefits given. So we can have sections: About the role? Not given explicitly; but we have description of purpose. Could treat that as "About the role" maybe. However instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real, specific content. The purpose paragraph could be "About the role". Duties list is responsibilities. Minimum qualifications etc could be "Qualifications". Knowledge, Skills, Abilities could be "Skills". Physical demands and work environment maybe could be combined under "Working Conditions" but not in list; but we could still include as separate sections if content present. However instruction says prefer a few substantive sections over many thin ones. Could combine Physical demands and Work environment into a "Working Conditions" section, but not in the given examples. Might be okay to include as separate headings if they have content. But we must not invent headings not in examples? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The e.g. suggests those are examples, not exclusive. So we can add other headings if needed. But better to stick to those examples. We have content for About the role (purpose), Responsibilities (duties), Qualifications (minimum qualifications + licenses), Skills (knowledge, skills, abilities). Physical demands and work environment maybe could be part of Qualifications? Not really. Could be omitted? But we must preserve ALL substantive information; cannot drop physical demands and work environment. So we need to include them somewhere. Could create a section "Working Conditions" with those two subsections. Or we could include them as

under Qualifications? Not ideal. Better to add a section "Working Conditions". Since not in examples but allowed as heading. We'll include. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, Drug-Free Workplace Act etc. Those are boilerplate; we should remove them. Also remove "Henry County is an Equal Opportunity Employer..." etc. Also remove navigation etc. So we will keep only substantive content: purpose, duties, qualifications (education/experience, licenses), knowledge/skills/abilities, physical demands, work environment. We need to format lists with

• . For duties we have many sentences; we can break into list items each duty. Might be long but okay. We must not invent or summarize away detail. Must preserve all substantive info. So we need to include each duty sentence as list item. Also include qualifications details. Let's extract purpose: "The purpose of this position is to provide customer service and process documentation and payments for various taxes and motor vehicle tags and registrations." Duties: list from "Examples of Duties" paragraph. It's a long paragraph with many duties separated by semicolons. We need to split into list items. We'll preserve each duty as separate
• . Ensure we keep all details. Let's parse duties paragraph: "Provides customer service; assists customers; provides information and answers questions and concerns; responds to open records request in accordance with legal guidelines; investigates and resolves questions, issues, and technical problems related to tax accounts, tax code interpretation, and department procedures; and directs customers to appropriate department or individual as necessary. Performs cashier duties; calculates various taxes and fees; assesses penalties; receives monies in payment of taxes, fees, insurance lapse fees, fines, and other departmental fees or services; records transactions; issues receipts; makes cash drops; balances cash to documentation; performs daily balance of cash, check, credit, and debit transactions; and secures cash drawer at close of day. Analyzes, interprets, and evaluates information obtained from state records and other legal instruments; determines legal ownership and proper course of action regarding motor vehicle registration and titling; verifies identification, proof of residency, correct ownership, perfection of lien, and other documentation; issues license plate types; issues correct year decal and handicap decals as mandated; and monitors assigned inventory. Processes registrations, tags, titles, and/or disabled placards; verifies accuracy and completeness of documentation; determines taxable value; enters data into departmental computer systems; issues initial tags and titles and disabled placards; processes renewals, special requests, and requests for prestige plates; cancels tags as needed; files changes of address; corrects titles; adds or removes liens; and maintains related documentation and files. Conducts research to resolve routine tax issues; receives and responds to issues concerning tax bills, tax laws and regulations, County ordinances, assessments and valuations, exemptions, bankruptcy, widow years' support, condemnations, liens, rejected payments, and other tax related issues; and refers difficult questions to supervisor/manager for resolution. Processes a variety of documentation associated with department/division operations, within designated timeframes, and per established procedures; receives and reviews various documentation; reviews, completes, processes, forwards, or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records. Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions. Communicates with supervisor, other County employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Performs other related duties as assigned." We need to split each semicolon-separated clause into list items, but also some sentences have "and" before last item. We'll just split by semicolons and treat each clause as a duty. Ensure we keep the meaning. We'll produce
  • for each. Now Minimum Qualifications: "Education and Experience: Requires a High School diploma or equivalent and two (2) years of related experience in processing tax and motor vehicle tags and registrations, or equivalent combination of education and experience." "Licenses Or Certifications: Must possess and maintain a valid Georgia driver’s license." "Special Requirements None." We can note that but maybe not needed as it's none. Could include as a note but it's not substantive? It says none, maybe we can omit as it's not adding info. But we must preserve ALL substantive information; "None" is substantive? It's stating there are no special requirements. Could include as a

    under Qualifications: "Special Requirements: None." Might be okay. Knowledge, Skill, Abilities / Supplemental Information: list of knowledge, skills, abilities. We'll split into list items. Physical demands: "The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Requires mental acuity including the ability to make rational decisions through sound logic and deductive processes, the ability to express ideas by means of the spoken word and have close visual acuity." Work environment: "Work is performed in a relatively safe, and secure work environment." We'll also need to remove EEO etc. Now produce HTML. Structure:

    About the role

    The purpose of this position is to provide customer service and process documentation and payments for various taxes and motor vehicle tags and registrations.

    Responsibilities

    • Provides customer service
    • Assists customers
    • Provides information and answers questions and concerns
    • Responds to open records request in accordance with legal guidelines
    • Investigates and resolves questions, issues, and technical problems related to tax accounts, tax code interpretation, and department procedures
    • Directs customers to appropriate department or individual as necessary
    • Performs cashier duties
    • Calculates various taxes and fees
    • Assesses penalties
    • Receives monies in payment of taxes, fees, insurance lapse fees, fines, and other departmental fees or services
    • Records transactions
    • Issues receipts
    • Makes cash drops
    • Balances cash to documentation
    • Performs daily balance of cash, check, credit, and debit transactions
    • Secures cash drawer at close of day
    • Analyzes, interprets, and evaluates information obtained from state records and other legal instruments
    • Determines legal ownership and proper course of action regarding motor vehicle registration and titling
    • Verifies identification, proof of residency, correct ownership, perfection of lien, and other documentation
    • Issues license plate types
    • Issues correct year decal and handicap decals as mandated
    • Monitors assigned inventory
    • Processes registrations, tags, titles, and/or disabled placards
    • Verifies accuracy and completeness of documentation
    • Determines taxable value
    • Enters data into departmental computer systems
    • Issues initial tags and titles and disabled placards
    • Processes renewals, special requests, and requests for prestige plates
    • Cancels tags as needed
    • Files changes of address
    • Corrects titles
    • Adds or removes liens
    • Maintains related documentation and files
    • Conducts research to resolve routine tax issues
    • Receives and responds to issues concerning tax bills, tax laws and regulations, County ordinances, assessments and valuations, exemptions, bankruptcy, widow years' support, condemnations, liens, rejected payments, and other tax related issues
    • Refers difficult questions to supervisor/manager for resolution
    • Processes a variety of documentation associated with department/division operations, within designated timeframes, and per established procedures
    • Receives and reviews various documentation
    • Reviews, completes, processes, forwards, or retains as appropriate
    • Prepares or completes various forms, reports, correspondence, and other documentation
    • Compiles data for further processing or for use in preparation of department reports
    • Maintains computerized and/or hardcopy records
    • Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software
    • Operates general office or other equipment as necessary to complete essential functions
    • Communicates with supervisor, other County employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
    • Performs other related duties as assigned

    Qualifications

    Education and Experience: Requires a High School diploma or equivalent and two (2) years of related experience in processing tax and motor vehicle tags and registrations, or equivalent combination of education and experience.

    Licenses Or Certifications: Must possess and maintain a valid Georgia driver’s license.

    Special Requirements: None.

    Skills

    • Knowledge of local government operations, tax commissioner related programs, policies and plans, and modern office practices and procedures
    • Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs
    • Skill in the use of computers and software applications related to the essential functions of the job
    • Skill in effective communication, both verb