Tax Support Administrator (Greenville)

Responsibilities

• Collaborate with Tax Support team members to share routine tasks and manage general practice responsibilities effectively
• Develop proficiency in firm applications and software, including STAR, CCH Workflow, CCH Axcess, Caseware, iChannel, and Microsoft Applications
• Acquire a thorough understanding of federal, state, and local tax return filing requirements, including compliance deadlines and due dates
• Work closely with Tax Support Administrators and Tax Practice Group Leaders to receive timely feedback, ensuring high-quality service and customer satisfaction
• Foster strong working relationships with team members to understand and meet workflow expectations
• Cooperate with colleagues to cross-train team members, providing backup support for various office needs (e.g., reception coverage, mail distribution, supply ordering)
• Perform various tax-related functions at the firm-wide level, including but not limited to:
• Preparing, assembling, printing, and mailing or electronically transmitting client organizers and tax returns
• Completing specialized tasks such as scanning, copying, and archiving as requested
• Aiding in the coordination, preparation, and delivery of engagement letters
• Managing and tracking CCH Workflow tasks, including scheduling, assignment, tax processing, and e-filing

Qualifications

• High school diploma required; some college coursework or equivalent experience preferred
• Strong attention to quality, with a keen eye for accuracy and detail
• Exceptional proofreading and editing skills
• Excellent written and verbal communication skills
• Ability to work independently while demonstrating flexibility
• Proven team player with a collaborative mindset
• Proficient in MS Office Suite, with strong computer skills
• Effective and professional communication skills across all levels of personnel
• Strong organizational skills, with the ability to multitask and prioritize tasks effectively