Tax Services Associate I

The Tax Service Associate I is responsible for assisting customers with tax/tag issues. Duties include reviewing documents, collecting payments, maintaining records, preparing correspondence, and managing supplies.

• Reviewing various documents and making necessary changes
• Collecting payments from customers
• Keeping daily records of receivables
• Maintaining various records and files related to the tax/tag department
• Preparing various correspondence and reports for the department or external customers
• Maintaining inventory of supplies
• Performing other duties of a similar nature or level as assigned

Minimum Qualifications: High School Diploma or G.E.D.; Two years of customer service or related experience; or an equivalent combination of education and experience. Preferred Qualifications: Property Tax related experience; flexible with work schedule and hours; willing to work at any DMV location and reassignments can be made at any time.

Background Check: Required due to the sensitive nature of the position.

Grade: B21(1)

Eligible for the Employee Referral Program as of 4/11/2023.

Additional Information: For more details on the class specifications, click here. For information on the department, click here.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change. For more information about Gwinnett County Government, click here.

Exceptional Benefits: Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program, onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

Vision: Gwinnett is the preferred community where everyone thrives!

Mission: Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values: Integrity, Accountability, Equity, Inclusivity, Innovation.

Hiring Process: Gwinnett County is an Equal Opportunity Employer. For more information regarding the hiring process, please click the links below:

• Hiring Process FAQs

Reasonable accommodations for qualified individuals with disabilities may be requested.