Tax & Permit Specialist I

Essential Duties and Responsibilities

• Be knowledgeable of all requirements to process and administer various tax and permit applications.
• Verify the accuracy of submitted documents and ensure compliance with relevant regulations.
• Respond to inquiries from taxpayers regarding tax and permit requirements, procedures, and obligations.
• Maintain accurate records of all transactions and communications.
• Collaborate with other City departments to ensure consistent enforcement of tax and permit laws and regulations.
• Stay informed about changes in tax and permit laws, regulations, and policies that may affect tax and permit administration.

Knowledge Skills and Abilities

• Strong interpersonal skills and the ability to build relationships with stakeholders.
• Ability to handle multiple tasks and prioritize effectively.
• Strong written and verbal communication skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of local, state, and federal tax regulations.
• Aptitude to deal with confidential matters tactfully and with good judgment.
• Analytical skills to research, report, and troubleshoot issues and process inefficiencies.
• Knowledge of when to escalate issues when applicable.
• Ability to follow direction and work independently.

Minimum Qualifications

• Associate's degree in accounting, business or public administration, or closely related field, or equivalent combination of experience and training.
• Proficiency in Microsoft Office Suite and other relevant software.
• Excellent customer service and communication skills with the ability to explain complex regulations in a clear and professional manner.
• Strong analytical and problem-solving skills with keen attention to detail.