Tax Innovation User Experience - Associate Summer/Fall 2026

About the role

PwC's Software and Product Innovation team focuses on developing cutting-edge software solutions and driving product innovation. Our user experience design team combines technical expertise with creativity to deliver innovative software products and solutions.

Responsibilities

• Conducting user experience (UX) design research to gather insights and improve product usability
• Developing user personas and mapping user journeys to enhance customer experience
• Collaborating with design teams to create user-centered design solutions
• Engaging in usability testing to identify areas for improvement and optimize design
• Utilizing emerging technologies to innovate and enhance user interface (UI) prototyping
• Analyzing industry trends to inform design strategies and align with business objectives
• Implementing customer experience (CX) strategies to improve satisfaction and engagement
• Participating in design development through iterative prototyping and feedback sessions
• Supporting client engagements by applying human-centered design principles
• Conducting survey research to collect user feedback and inform design decisions

Requirements

• Currently pursuing or have completed a Bachelor's degree
• Preference for a 3.3 overall GPA
• Preference for at least one of the following fields of study: Design, Graphic Design, Computer Graphics, Visual Communication, Digital Communications and Media/Multimedia, Computer Engineering, Computer and Information Science, Management Information Systems, Information Technology
• Demonstrating intellectual curiosity and adaptability in fast-paced environments
• Utilizing emerging technologies to enhance user experience design
• Engaging in user experience (UX) design research and usability testing
• Developing creative design solutions for client-focused projects
• Participating in industry trend analysis to inform design strategies
• Excelling in communication and teamwork within diverse teams

Qualifications

• Not specified

Skills

• Apply a learning mindset and take ownership for your own development
• Appreciate diverse perspectives, needs, and feelings of others
• Avoid adopting habits that hinder high performance and limit your potential
• Actively listen, ask questions to check understanding, and clearly express ideas
• Seek, reflect, act on, and give feedback
• Gather information from a range of sources to analyze facts and discern patterns
• Commit to understanding how the business works and building commercial awareness
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance)
• Uphold the Firm's code of conduct and independence requirements

Benefits

• Salary range: $53,500 - $142,000
• Annual discretionary bonus
• Medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more

Pay

• $53,500 - $142,000

Schedule

• Full time

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Holiday pay
• Vacation
• Personal and family sick leave

Cookie/Navigation/Equal Opportunity Boilerplate

Not specified