Tax Examiner (Individual Income)

About the role

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. We are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. By collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Responsibilities

• Conduct reviews of accounts in the Individual Income Tax Family to verify accuracy of returns/payments and ensure compliance with SC laws and SCDOR established procedures/policies.
• Provide quality customer service by effectively researching and communicating information regarding interpretation and application of various tax laws, technical/delinquent tax, or account adjustments.
• Obtain and maintain knowledge of agency tax systems and their impact for tax areas and/or taxpayers.

Requirements

A high school diploma and experience in accounting, auditing, or bookkeeping OR a bachelor’s degree with multiple accounting courses (transcript required). Academic degrees must be from an accredited institution of higher learning. College transcript required for consideration, where appropriate.

Preferred Qualifications

• An associate’s degree or higher and experience in accounting, auditing, or bookkeeping.
• Tax-related experience.
• Working knowledge of accounting and auditing principles and practices.
• Basic knowledge of SC tax laws and forms and online systems.
• Effective written and oral communication skills with internal and external customers.
• Customer service skills in line with SCDOR standards to provide professional and courteous service.

Skills

We are looking for teammates who are:

• Critical thinkers.
• Committed to customer service and interested in helping others.
• Proficient with organizing and prioritizing.
• Able to work independently and as part of a team.
• Excited to thrive in a fast-paced environment.
• Eager to build a career and advance at our agency.

Benefits

• Excellent benefits.
• Hybrid work schedules.
• Training plans and tuition assistance.
• Self-development opportunities.

Schedule

Flexible hours may be available from 8:00 a.m. – 5:00 p.m., Monday–Friday (37.5 hours per week). This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

Career Development

This position is part of an SCDOR Training Plan, which provides learning opportunities that support career growth. Tax Examiners will participate in an onboarding program to ensure they have the knowledge and skills to successfully perform their job.