Tax Consultant

Essential Functions:

• Payroll Tax Compliance: Review payroll tax returns for accuracy prior to filing. Monitor tax deposit and return due dates to ensure timely compliance. Process scheduled federal, state, and local tax deposits accurately and on time. File all payroll tax returns timely and accurately. Research and monitor changes to federal, state, and local payroll tax filing requirements. Identify opportunities to improve tax filing processes and efficiencies through agency websites and technology enhancements.
• Tax Notice Resolution: Review, research, and respond promptly to payroll tax notices. Perform detailed research to determine the cause of tax notices. Communicate with federal, state, and local tax agencies by telephone and written correspondence. Resolve tax notices efficiently while documenting all actions taken. Communicate the status and resolution of tax notices with clients and appropriate third parties.
• Client Support: Assist clients with registrations and applications required by taxing agencies. Obtain and maintain agency access required to complete tax filing and deposit responsibilities for new clients. Serve as a resource for clients regarding payroll tax questions and compliance requirements. Effectively communicate complex tax information in a professional and customer-focused manner.

Additional Responsibilities:

• Internal Team Support: Provide payroll tax guidance and support to Payroll Consultants. Assist the Implementation Team with the accurate setup of payroll tax accounts for new clients. Support the Sales and Marketing teams by providing tax filing and registration guidance for prospective clients. Provide cross-functional support to other tax team members during vacations, absences, or periods of increased workload. Support payroll tax processing across multiple states and jurisdictions.

Qualifications:

• Minimum of 3 years of payroll tax experience, in a payroll service bureau or payroll processing environment.
• Strong knowledge of federal, state, and local payroll tax regulations.
• Experience with payroll and tax software.
• Experience researching and resolving payroll tax notices.
• Excellent analytical, problem-solving, and organizational skills.
• Strong written and verbal communication skills.
• Ability to prioritize multiple deadlines while maintaining exceptional accuracy.
• Proficiency in Microsoft Office applications, including Excel and Outlook.
• Ability to work independently while contributing effectively within a team environment.
• PREFERRED: Certified Payroll Professional (CPP) designation or willingness to obtain certification.
• Experience supporting clients in multiple states and tax jurisdictions.
• Experience working directly with government tax agencies.

Note: Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. CRI will not sponsor applicants for U.S. work visa status for this position or future positions (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).