Tax Compliance Officer II

We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. We need to parse the posting. Key sections: Overview: description of role, purpose, etc. Could be "About the role" maybe. Essential Duties And Responsibilities: list of duties. The Ideal Candidate: description of candidate traits. Then there is "This Montpelier-based position offers professional development opportunities and a solid career ladder." repeated. Then salary info: hourly salary range $25.08 to $39.04, annual $52,166 to $81,203. Also later duplicate with different numbers: hourly $23.75 to $36.88, annual $49,400 to $76,710. There's some inconsistency; we need to preserve all substantive info. Likely both ranges appear due to duplication; we should include both? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should include both salary ranges as they appear. Could combine? But they are different numbers; maybe they are for different levels? The posting mentions multiple levels. So we should keep both. Benefits: mention Vermont State offers affordable and broad medical, leave, and retirement benefits. Also later "Total Compensation" section with details about benefits: 80% State paid medical premium, dental plan no cost, 12 paid holidays, generous leave plan, State Paid Family and Medical Leave Insurance, retirement plans, tuition reimbursement, flexible spending accounts, low cost group life insurance, incentive-based wellness program, qualified employer for public service student loan forgiveness. Also mention "For additional information about employee satisfaction and benefits, please visit our website." That's boilerplate? Might be considered navigation? It's a reference to website; maybe we keep as part of benefits? It's not boilerplate; it's a pointer. But we can keep as part of benefits description. Schedule: Not mentioned explicitly. There's no schedule info. So we should not create Schedule section. Pay: we have salary info, so we include Pay section. Requirements/Qualifications/Skills: We have Minimum Qualifications: two years experience in collection of debts etc OR three years tax preparation etc. Also "The Ideal Candidate" includes traits: curious, collaborative, self-motivated, growth mindset, ability to adapt, thinks holistically, connects dots, experience in government tax environment etc. That could be Qualifications or Skills. We need to decide sections. We have "Essential Duties And Responsibilities" -> Responsibilities. We have "The Ideal Candidate" -> maybe Qualifications or Skills. Could be Skills. We have "Minimum Qualifications" -> Requirements or Qualifications. We have "About The Compliance Division" repeated content about professional development, benefits, salary again. That's duplicate; we should not repeat but we need to preserve info; we can include once. We have "Environmental Factors": description of work setting, workload, etc. That could be a section but not in allowed headings list; we cannot create new headings besides those listed. So we must fold that info into existing sections if appropriate, maybe under About the role or Responsibilities? It's about work environment; could be part of About the role. Since we cannot create new headings, we need to incorporate into existing sections. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can only use those headings. We must not create other headings. So we need to map all content into those sections. Thus we need to decide which sections to include based on presence of content. Potential sections: - About the role: overview, purpose, description of role, maybe environmental factors. - Responsibilities: essential duties. - Requirements: minimum qualifications. - Qualifications: maybe the ideal candidate traits? Or we could combine Requirements and Qualifications? But we need to follow instruction: Prefer a few substantive sections over many thin ones. So we could combine some. But we must use headings exactly as given; we cannot create new headings like "Ideal Candidate". So we need to place that content under either Requirements, Qualifications, or Skills. We have "Skills" heading available. Could place the ideal candidate traits under Skills. We have "Qualifications" heading for formal qualifications (minimum qualifications). Could place Minimum Qualifications there. We have "Requirements" heading maybe for something else? Could be used for something like "Who May Apply" or "Environmental Factors"? But we should avoid thin sections. We have "Benefits" heading for benefits and total compensation. We have "Pay" heading for salary. We have "Schedule" heading only if schedule info present; none, so omit. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. We need to ensure we don't create empty sections. Now we need to extract content. Let's gather: About the role: - Overview: "Looking for a career with purpose on a collaborative team? At the Department of Taxes, we invest in your growth and challenge you to solve meaningful problems that make a difference. If you are curious, motivated by public service, and enjoy helping people navigate complex challenges, we want to hear from you! The Tax Compliance Officer performs tax collection and compliance activities to resolve delinquent tax accounts. This position works directly with taxpayers and their representatives to assess financial situations, explain tax compliance requirements, and develop appropriate payment solutions. The role also evaluates cases and takes enforcement action when necessary to ensure compliance with applicable tax laws. Assignments range from routine to moderately complex, requiring sound judgment, strong communication skills, and the ability to analyze information and develop effective solutions." - Also maybe include "This Montpelier-based position offers professional development opportunities and a solid career ladder." (appears twice). Also "Vermont State offers affordable and broad medical, leave, and retirement benefits." (but that's benefits). Also "For additional information about employee satisfaction and benefits, please visit our website." (maybe benefits). Also "Environmental Factors Duties are performed primarily in a standard office setting. Workload is consistently heavy with constant need for prompt and accurate decision making. Duties involve sensitive, sometimes controversial subject which may lead to emotional and adversarial situations. Incumbents must be able to function independently in a confrontational, even hostile environment, must be able to prioritize their own workload and multi-task effectively. Duties are highly confidential in nature. Occasional travel may require use of state vehicle or private means of transportation." This could be part of About the role (work environment). We'll include. Thus About the role paragraph(s) combine overview + Montpelier-based professional development + environmental factors. Now Responsibilities: list of duties from "Essential Duties And Responsibilities". Each sentence is a duty; we can make

• . List: - Pursue delinquent tax accounts through telephone, written correspondence, and, when necessary, in-person site visits. - Negotiate, establish, and monitor formal payment agreements; evaluate settlement options; and, when authorized, consider or waive applicable penalties. - Provide guidance to taxpayers regarding filing requirements, payment obligations, and the steps needed to achieve and maintain full tax compliance. - Determine personal liability when applicable, and initiate appropriate enforcement actions, including bank and wage garnishments, property liens, levies, offsets, and other authorized legal remedies. - Provide taxpayer education and outreach to encourage voluntary compliance, address account discrepancies, and support the timely resolution of delinquent tax matters. Now Requirements: maybe "Who May Apply" and "Minimum Qualifications". Who May Apply: "This position, Tax Compliance Officer II (Job Requisition #55767), is open to all State employees and external applicants. Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition. Level I: 55742 Level II: 55767 Level III: 55768 If you would like more information about this position, please contact Tanya.Perry@vermont.gov Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting." That's more about application process; we are told to remove application instructions. So we should drop that. Also remove Job ID/requisition numbers as headings; but we can fold minor metadata into a short

  or drop it. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we could include a short paragraph with the Job Requisition info? It's minor metadata; we could drop it. Safer to drop it. Thus Requirements section could contain Minimum Qualifications only. Minimum Qualifications: "Two (2) years or more of experience in collection of debts, adjustment of claims, determination of financial responsibility, handling accounts receivable, negotiating, or investigation of financial background. OR Three (3) years of more of experience in tax preparation or relatable customer service experience." We'll put that as

  • maybe? It's two options; we can keep as

    with OR. Now Qualifications: maybe we could put "The Ideal Candidate" content here. But we also have Skills heading. Let's decide: Qualifications could be for formal qualifications (like education, certifications). Not present. So maybe we skip Qualifications and put ideal candidate under Skills. But we need to follow instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section? But we have headings; we could use Requirements for minimum qualifications, and Skills for ideal candidate traits. Qualifications could be omitted if no content. Thus we will have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Now Skills: The Ideal Candidate traits: "Is curious, collaborative, and self-motivated, with a growth mindset and the ability to adapt and thrive in a changing environment. Thinks holistically and can “connect the dots” by evaluating the full picture to identify practical solutions that help taxpayers achieve and maintain compliance. Brings experience in a government tax environment, tax administration, collections, or compliance." We can make

    • for each trait or combine. Now Benefits: We have multiple benefit statements. - "Vermont State offers affordable and broad medical, leave, and retirement benefits." (repeated) - "For additional information about employee satisfaction and benefits, please visit our website." (maybe keep as note) - Total Compensation section: list of benefits: - 80% State paid medical premium and a dental plan at no cost for employees and their families - Work/Life balance: 12 paid holidays each year and a generous leave plan - State Paid Family and Medical Leave Insurance (FMLI) - Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan - Tuition Reimbursement - Flexible spending healthcare and childcare reimbursement accounts - Low cost group life insurance - Incentive-based Wellness Program - Qualified Employer for Public Service Student Loan Forgiveness Program - "Want the specifics? Explore the Benefits of State Employment on our website." We should preserve all. Thus Benefits section will have a

      summarizing maybe then a

      • list. Now Pay: Salary info. We have two sets: First set: - "The hourly salary rate for this position ranges from $25.08 to $39.04 and State of Vermont benefits are very competitive." - "The starting salary for this position may be negotiable depending on experience and qualifications." - "The annual salary for this position ranges from approximately $52,166 to $