Tax Compliance Officer 1179 (B) (REVISED 07-19-2024)

About the role

A Tax Compliance Officer analyzes, interprets and enforces various tax, permit and fee liabilities, including the City business, parking and transient occupancy taxes and City permit ordinances through independent field and office investigations. They may supervise other Tax Compliance Officers and clerical staff by directing and coordinating the activities of a field enforcement or office enforcement section. They may also assist at a public counter or the call center providing technical assistance to customers via telephone, on-line and in-person.

Responsibilities

• Analyze, interpret and enforce various tax, permit and fee liabilities, including the City business, parking and transient occupancy taxes and City permit ordinances through independent field and office investigations.
• Serve as a supervisor, directing and coordinating the activities of a field enforcement or office enforcement section.
• Assist at a public counter or the call center providing technical assistance to customers via telephone, on-line and in-person.

Requirements

• Two years of full-time paid experience as a Tax Compliance Aide with the City of Los Angeles;
• Four years of full-time paid experience as a Customer Service Specialist with the City of Los Angeles;
• A Bachelor’s degree or higher from an accredited four-year college or university.

Qualifications

• Two years of full-time paid experience as a Tax Compliance Aide with the City of Los Angeles;
• Four years of full-time paid experience as a Customer Service Specialist with the City of Los Angeles;
• A Bachelor’s degree or higher from an accredited four-year college or university.

Skills

• Reading Comprehension;
• Mathematics;
• Judgment and Decision Making;
• Attention to Detail;
• Interpersonal Skills;
• Customer Service;
• Knowledge of bookkeeping terminology, such as assets, liabilities, stockholders, revenues and expenses;
• Knowledge of the structures and methods of operations of various types of businesses in order to recognize potential permit or tax violations;
• Knowledge of factors necessary to read street maps;
• Knowledge of computer programs, including Microsoft Office Suite and Google Suite programs;
• Other necessary knowledge, skills, and abilities.

Benefits

The annual salary is at the start of the pay range and may vary based on experience. Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Mileage will be paid according to established rates.

Pay

Annual salary is $69,300 to $101,309; $83,165 to $121,542; and $95,609 to $139,749. The current salary range is subject to change.

Schedule

The schedule is not specified in the posting.

Additional Information

For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates.

FAQs for on-line testing

For candidates who apply between FRIDAY, JULY 21, 2023 and THURSDAY, AUGUST 3, 2023, it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY OCTOBER 4, 2023 and TUESDAY, OCTOBER 10, 2023. For candidates who apply between FRIDAY, JULY 26, 2024 and THURSDAY, AUGUST 8, 2024, it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY OCTOBER 9, 2024 and TUESDAY, OCTOBER 15, 2024.

Disability Accommodations

To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf.

Equal Employment Opportunity

The City of Los Angeles is an Equal Employment Opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.