Tax Collection Help-Limited Term

About the role

Customer service oriented position with strong problem-solving and communication skills required. Records and processes documents related to financial transactions, calling for independent judgment, initiative and specialized knowledge in carrying out established procedures or applying laws and regulations; performs related functions as assigned.

Responsibilities

• Serves as a phone and counter contact in the department.
• Answers property tax related inquiries from the general public.
• Records financial transactions for taxpayers.
• Handles cash, prepares bank deposits by scanning checks, locates and corrects balancing errors; reconciles daily cash control reports; performs related tasks.
• Assists with mailing tax bills, delinquent notices, receipts, and other written correspondence to taxpayers.
• Retrieves, opens, sorts, and distributes mail.

Requirements

Limited-term, seasonal employment anticipated to start approximately 11/18/2026. Brown County is an E-Verify employer.

Qualifications

• Ability to communicate effectively both orally and in writing.
• Skill in providing good customer service.
• Ability to establish and maintain effective working relationships with staff and the public.
• Knowledge of basic data processing techniques and procedures.
• Knowledge and ability to use a computer and the required software, including spreadsheet and word processing applications.
• Ability to operate standard office equipment.
• Ability to perform full data entry functions.
• Ability to make arithmetic computations.
• Ability to learn the specialized procedures of the department in which employed.
• Ability to work the required hours of the position.
• Knowledge of basic accounting practices.