Tax Clerk I G115 Tax Commissioner's Office

Major Duties and Responsibilities

• Collects Title Ad Valorem Tax (TAVT) on title-required vehicles; processes refund requests.
• Processes property tax payments on personal, residential, and commercial properties.
• Prepares motor vehicle, property tax, and accounting reports.
• Aids the general public with questions or concerns; refers individuals to appropriate personnel.
• Maintains office inventory.
• Issues and renews motor vehicle registrations and titles; issues decals for mobile homes and disabled person parking placards.
• Interprets state and local policies, procedures, and laws related to motor vehicles and property taxes.
• Enters and retrieves information from atENT and DRIVES computer systems.
• Operates a multi-line phone system.
• Mails property tax bills, delinquent notices, and mobile home bills.
• Opens, processes, and distributes mail.
• Verifies and processes applications for homestead exemptions; conducts homestead exemption audits year-round.
• Examines insurance relief documents for accuracy; removes insurance lapses and suspension penalties.
• Prepares daily balancing reports; verifies credit card payments, check totals and currency.
• Performs other related duties as assigned.

Knowledge, Skills And Abilities

• Knowledge of DRIVES and atENT procedures.
• Knowledge of relevant state and local laws, regulations, and ordinances, and departmental policy.
• Knowledge of the principles of records management.
• Knowledge of standard business arithmetic.
• Skill in problem-solving and decision-making.
• Skill in the provision of customer services.
• Skill in operating standard office equipment, computers, and related computer software programs.
• Skill in oral and written communication.
• Ability to work independently and with minimum supervision.

Minimum Educational And Training Requirements

• Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

Physical Requirements

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Handwriting – writing with hand.
• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Pulling – use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas by spoken word, convey detailed, important instructions accurately, concisely.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking – expressing ideas by spoken word.
• Visual Acuity 1 – prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 – color, depth perception, field of vision.
• Walking – on foot to accomplish tasks, long distances, or site to site.

Benefits

• Low-cost Medical Insurance
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Credit Union Direct Deposit
• 12 Paid Holidays
• Vacation Leave
• Sick Leave
• PERK Time Off
• Retail Retirement Plan
• Supplemental Retirement Plan
• Free and Discounted Services
• Employee Assistance Program

Required Question

• 01 Which best describes your level of education? (You will be asked to provide documentation)
• 02 How many years of work experience do you have as a Tax Clerk or a related field?
• 03 What computer software programs are you proficient in using?
• 04 If you answered "Other" to the above question , please type in the computer software program(s)you are proficient in using.
• 05 Please describe any formal customer service training or on-the-job customer service experience you have obtained.
• 06 Please list and explain any work experience you have with motor vehicle registration, taxation collection procedures, policies and operations.
• 07 Please list and explain any work experience you have with computer applications related to taxes, specifically DRIVES and atENT.