Jobs · Customer Service

Task Force - Luxury Hotel Contractors (all Disciplines)

Strategic Solution Partners · United States · 1 wk ago
RemoteRemoteCustomer ServiceContract

About the Role

SSP is seeking experienced Luxury Hotel Managers and Directors across Finance, Housekeeping, Sales, Catering, Engineering, Rooms, Food & Beverage, Culinary, and Spa to join our growing Task Force team. This is a 100% travel position where you will provide temporary leadership support to luxury hotels during executive transitions, new hotel openings, repositioning initiatives, renovations, and other operational needs. Consultants remain on-site for the duration of each assignment and are provided a trip home every two to three weeks.

Responsibilities

  • Create a positive, energetic, and respectful work environment within your department.
  • Lead through example, professionalism, integrity, and vision.
  • Provide temporary leadership support to prevent operational disruptions during management vacancies.
  • Quickly assess departmental needs, implement effective solutions, and maintain luxury brand standards.
  • Partner closely with hotel leadership to ensure operational excellence and exceptional guest satisfaction.
  • Coach, mentor, and motivate department teams while driving accountability and performance.
  • Build collaborative relationships across departments to ensure seamless hotel operations.
  • Adapt quickly to new teams, cultures, and operational environments.
  • Maintain focus on service excellence, financial performance, and operational efficiency throughout each assignment.
  • Support hotel openings, leadership transitions, property repositioning initiatives, renovations, and other special projects as needed.

Requirements

  • Manager-level candidates: Minimum of 5 years of recent luxury hotel management experience.
  • Director-level candidates: Minimum of 10 years of recent luxury hotel leadership experience.
  • Recent leadership experience with internationally recognized luxury hotel brands such as Fairmont, Four Seasons, Auberge Resorts Collection, Mandarin Oriental, The Ritz-Carlton, St. Regis, Park Hyatt, Rosewood, Aman, Belmond, One&Only, Waldorf Astoria, Peninsula Hotels, Montage, or comparable luxury properties is strongly preferred.
  • Proven leadership experience in one or more of the following disciplines:
    • Finance
    • Housekeeping
    • Sales
    • Catering
    • Engineering
    • Rooms
    • Food & Beverage
    • Culinary
    • Spa
  • Creative and innovative problem-solving skills.
  • Strong leadership abilities with a proactive approach to supporting hotel operations.
  • Ability to adapt quickly and perform under high expectations.
  • Ability to meet deadlines and thrive in dynamic environments.
  • Excellent communication, organizational, time management, and interpersonal skills.
  • An ambitious, self-motivated professional with a passion for hospitality.
  • Must be legally authorized to work in the United States.

Benefits

  • Travel and lodging provided during assignments.
  • Scheduled trip home every two to three weeks.
  • Food & Beverage benefits and other travel-related expenses provided based on assignment requirements.
  • Opportunity to work with premier luxury hotels across the United States.

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