Task Force GM

About the role

As a key member of our team, you will be responsible for managing and enhancing the customer experience at our hotel. You will work closely with the front desk staff to ensure smooth check-ins and check-outs, and provide exceptional service to all guests.

Responsibilities

• Manage guest check-in and check-out processes
• Handle guest inquiries and complaints professionally
• Ensure the cleanliness and organization of guest rooms and public areas
• Collaborate with the housekeeping and maintenance teams to maintain the hotel’s standards
• Participate in training sessions to stay updated on industry trends and best practices

Requirements

• High school diploma or equivalent
• At least 1 year of experience in hospitality or related field
• Excellent communication and interpersonal skills
• Ability to work flexible hours including weekends and holidays
• Proficiency in Microsoft Office Suite

Qualifications

• Bachelor's degree in hospitality management or related field preferred
• Experience with hotel reservation systems
• Knowledge of local area attractions and events

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail
• Team player

Benefits

• Comprehensive health insurance
• Flexible work schedule
• Professional development opportunities
• Employee discounts

Pay

The salary range for this position is $18,000 - $22,000 annually.

Schedule

The typical work week consists of 40 hours, Monday through Friday, with occasional weekend shifts required.

Contact

For more information about this opportunity, please contact us at info@wenzellfisherhg.com or call 754-300-6879.