Jobs · Management · North Carolina

Task Case Manager

Children's Hope Alliance · Sylva, NC · 2 wk ago
HybridManagementFull-time

Why Join the TASK Team?

Meaningful, mission-driven work supporting youth and families in real-life settings
Collaborative, team-based care model with strong clinical guidance
Opportunities to grow your clinical skills alongside licensed professionals
Direct involvement in therapeutic interventions and group facilitation
Dynamic, community-based role (homes, schools, courts, and more)

What You’ll Do

  • Deliver Community-Based Support
    • Partner with families, schools, and community stakeholders to implement behavioral supports
    • Provide crisis response, safety planning, and skill-building interventions
    • Help youth and families navigate complex emotional and behavioral challenges
    • Support Therapeutic Services
      • Co-facilitate structured group therapy alongside a licensed TASK Therapist
      • Reinforce therapeutic interventions aligned with the TASK model and domains
      • Aid in clinical processes, including assessments and data collection
      • Care & Advocate for Families
        • Facilitate Child and Family Team meetings and support service planning
        • Connect families with critical community resources and support systems
        • Communicate regularly with court counselors and external partners
    • Maintain Quality and Compliance
      • Document services and client progress accurately in the EHR system
      • Complete required assessments, reports, and compliance-related documentation
      • Support audits and ensure adherence to program and funder standards

    Additional Expectations

    This role includes community travel and occasional on-call responsibilities to support youth and families. You’ll also participate in required trainings, supervision, and team meetings to ensure high-quality care delivery.

    Our Commitment

    Children’s Hope Alliance is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce and creating a culture grounded in Hope, Health, and Healing for Generations.

    Education and Experience Requirements

    • Minimum Bachelor's Degree in a human service field
    • Two years of experience working with target population
    • PREFERRED Master’s Degree in a human service field
    • PREFERRED fully or provisionally licensed with the following credentials: LPC/A, LMFT/A, LCSW/A and credentialed with various MCOs.

    Physical Requirements

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear.
    • The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
    • The employee must occasionally lift and/or move up to 30 pounds.
    • Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
    • Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
    • Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
    • The work environment will contain slight to moderate office-related noises.
    • The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
    • The employee must occasionally travel to different locations in the course of work.
    • Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.

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