Targeted Case Management

About the role

Mindsight Behavioral Health Group is seeking Professional Targeted Case Managers with a minimum of a bachelor’s degree in a Human Services-related field and one year of experience. These hybrid positions are based in the Louisville and Lexington, Kentucky areas. While the role primarily uses telehealth, occasional travel and community event involvement are required, so candidates must reside in or near these areas.

Case managers at Mindsight—referred to as “Service Coordinators”—connect clients with services and resources to establish safety and stability, which are critical to improving mental health. Approximately 80% of clients are Medicaid recipients, and case management is a core part of the services provided.

The practice emphasizes sustainability, flexibility, and teamwork. Case managers maintain regular contact with assigned clients (4 times monthly) and enjoy significant schedule flexibility.

Responsibilities

• Coordinate and connect clients with necessary services and resources to promote safety and stability.
• Maintain regular contact with assigned clients (4 times monthly).
• Participate in occasional community events and travel as required.
• Collaborate with a team to achieve shared goals and provide excellent clinical services across Kentucky.
• Engage in continuous learning and professional growth opportunities.
• Provide feedback and support to improve team and practice performance.

Requirements

• Bachelor’s degree in a Human Services-related field.
• Minimum of one year of experience in case management or a related role.
• Residence in or near Louisville or Lexington, Kentucky.
• Ability to work in a hybrid model (primarily telehealth with occasional in-person requirements).
• Commitment to the mission, vision, and values of Mindsight Behavioral Health Group.
• Strong teamwork skills and willingness to support colleagues and the broader practice.

Values

• Effort: Commit to doing whatever it takes to meet goals ethically and effectively.
• Compassion: Care deeply about clients, staff, and communities, and seek opportunities to give back.
• Growth: Continuously learn, develop new skills, and pursue opportunities to expand services.
• Transparency: Maintain open communication about practice updates, performance feedback, and personal development.
• Camaraderie: Support and uplift team members to achieve shared goals.
• Fun: Balance hard work with enjoyable team activities, such as retreats, block parties, and social events.

Benefits

• Fair and competitive pay, with ongoing evaluations to increase compensation.
• Comprehensive onboarding and training program for the first 90 days.
• Supportive admin team dedicated to providing resources for success.
• Marketing and social media support to establish authority and empathy in the community.
• Flexible scheduling to promote work-life balance.
• Team-building activities, including retreats, block parties, and social events.