Taproom Manager | Bold Rock Cider - Mills River, NC

Taproom/Front-of-House Manager Position Summary

What We Do

Bold Rock was built on one simple truth: “the land is the brand.” Fueled by a fierce commitment to nature, sustainability, and bringing people together over boldly crafted beverages, Bold Rock took a game-changing step in 2019 by joining Artisanal Brewing Ventures. With a stronger team and expanded resources behind them, Bold Rock now pours even more focus into crafting unique flavors and unforgettable experiences—rooted deeply in the Blue Ridge Mountains and crafted for those who crave something BOLD.

Key Responsibilities

• Responsible for overseeing all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant
• Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations
• Collect, evaluate and respond to guest feedback as needed
• Ensure a smooth front-of-house operation at all times, and step in to lead and assist staff as necessary during busy, peak times
• Assist General Manager with all sales and reporting tracking, and contributing to the preparation of reports to share with senior leadership

Requirements

• A minimum of 1 year as a restaurant manager
• PREFERRED EXPERIENCE: in working in various other restaurant roles as a server, host, bartender, etc.
• Knowledge of craft beer and/or serious interest in understanding craft beer styles and the industry
• PASSING OF LEVEL 1 (CERTIFIED BEER SERVER QUALIFICATION) OF CICERONE PROGRAM WITHIN FIRST SIX (6) MONTHS OF EMPLOYMENT.

Skills/Qualifications

• Knowledge and understanding of financial aspects of business operations
• Self-motivated and exhibiting an aptitude for leading, coaching, and driving excellence
• Ability to work in a fast-paced environment and calmly react to and handle stressful situations and customer complaints
• Detail-oriented and able to multi-task and prioritize your workload

Perks

• A comprehensive insurance plan including medical, dental, vision, life, and disability insurance
• 401(k) plan with company match offered after a waiting period
• Competitive pay
• Employee discount programs

Disclaimer

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer.