Tang Guide, Tang Teaching Museum and Art Gallery

About the role

The Tang Guides program re-envisions visitor services at the museum. Tang Guides work alongside students and full-time staff at the Visitor Services Desk, serve as gallery ambassadors and tour guides, and are an integral part of the front-line visitor services team, ensuring positive experiences for all patrons. This is a part‑time position. Paid on‑the‑job training covers museum protocols, tour‑giving techniques, and visitor engagement strategies. Tang Guides also have opportunities to interact with curators and artists to gain deeper insight into Tang exhibitions.

Responsibilities

• Staff the museum’s Visitor Services Desk: answer the main museum phone line, check in visitors, and perform other administrative tasks as assigned.
• Serve as roaming docents in the galleries: provide visitors with additional information about the Tang and specific exhibitions while circulating.
• Provide security in the exhibitions: maintain the safety of the artwork and ensure visitors follow museum and exhibition requirements.
• Offer tours as requested: lead tours of the museum for individuals and groups.
• Attend regular training workshops and tours, both in‑person and via Zoom.

Qualifications

• Personable, organized, reliable, and task‑oriented.
• Knowledge and appreciation of art/art history, especially contemporary art, is helpful.
• Past customer service or receptionist/front desk experience is a plus.
• Ability to stand for long periods.

Pay

$17.54/hour

Schedule

Must be available to work evenings and weekends with regularity. The schedule is flexible, with periods throughout the year offering many workable hours and other times offering fewer hours.