Talking Stick Resort Amp Ancillary

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our Concerts Division fosters a fun and upbeat work culture with opportunities for growth and development. If you're passionate, driven, and eager to work in a supportive environment, we'd love to hear from you!

About the role

As an ancillary sales team member, you'll play a crucial role in enhancing guest experiences by offering additional amenities such as Premier parking and lawn chair rentals. You'll work closely with the Ancillary Manager to plan and communicate these offerings effectively.

Responsibilities

• Greet all guests and assist with answering any questions they may have about the venue.
• Rent lawn chairs to patrons.
• Sell Live Nation blankets and merchandise.
• Sell various upsells including reserved lawn, fast lane, VIP club access, all-inclusive club access, deck access, and parking.
• Communicate daily concert promotions, upsells, and special offers on Premiere parking to guests.
• Absorb and break down signs, tables, and tents as needed.
• Examine pre-purchased tickets to verify authenticity.
• Maintain order and ensure adherence to safety rules.
• Handle cash and credit card transactions according to Live Nation's audit guidelines.
• Balance out at the end of each shift with a supervisor.
• Participate in post-show clean-up activities, including picking up and sorting trash, recycling, and compostable materials.

Requirements

• High school diploma/GED preferred.
• At least 18 years of age.
• Prior cash handling experience preferred.
• Excellent verbal, written, and interpersonal communication skills.
• An acute sense of judgment, tact, and diplomacy.
• An outgoing, engaging, self-starter personality.
• The ability to interact with guests and work independently in a fast-paced environment.
• Ability to work weekdays, weekends, and holidays, including late evenings.

Qualifications

• Attention to detail and quality assurance.
• Outstanding organizational and time management skills.
• Ability to work in an outdoor environment in all weather conditions.
• Ability to lift/carry 25+ pounds.

Skills

• Customer service skills.
• Communication skills.
• Organizational skills.
• Time management skills.

Benefits

We offer a range of benefits to support your well-being and career growth, including:

• Free concert tickets.
• Dog-friendly office environment.
• Student loan reimbursement.
• Adoption/fertility support.
• Progressive benefits like health insurance, retirement plans, and paid time off.

Pay

Compensation details are confidential and will be shared upon hire.

Schedule

Shifts may vary depending on the event schedule, but typically include weekdays, weekends, and holidays, including late evenings.