Talent Manager

Location: Cincinnati, OH (hybrid — in-person several times per week; up to 15% travel across Protiviti offices)

About the role

A Talent Manager serves as an advisor to the business, ambassador for clients, and advocate for people. You will drive operational effectiveness by staffing consulting professionals on client projects, managing key metrics (utilization, chargeability, forecasting), and partnering with leadership to align talent with business needs. You will ensure the right skills are matched to client engagements, drive client satisfaction, and support employees’ career growth, performance, and development through regular conversations and collaboration with HR, Finance, and firm leadership.

Responsibilities

Advisors to our Business

• Develop and maintain relationships with key business leaders to maximize deployment opportunities for an assigned population of consulting professionals.
• Leverage reporting platforms and tools to manage and analyze large data sets (schedule accuracy, engagement size, projections, variance, etc.).
• Act as a trusted business advisor to practice and operations leadership, providing metrics and personnel/staffing insights to drive business decisions.
• Maintain knowledge of business areas relevant to the skills and experience of the assigned resource population.
• Negotiate to resolve staffing and availability conflicts within the national Talent Management team and at the highest organizational levels.
• Provide meaningful insight on trends, forecasts, improvement opportunities, and areas of concern to solution/segment leadership.
• Lead staffing calls, review prepared reporting and analysis to inform leadership on key data points and trends.
• Escalate staffing issues and concerns to solution and/or regional leaders as necessary.
• Partner with engagement teams to ensure schedule accuracy for both professional and variable labor components.
• Collaborate closely with other operations teams to optimize business practices and processes.

Ambassadors for our Clients

• Maintain understanding of key strategic client accounts, balancing local and national priorities.
• Develop understanding of engagement scopes and roles by reviewing contractual documents and engaging in detailed conversations with engagement leads.
• Present resources based on client engagement scope and details.
• Maintain tracking for resource requests across all clients, conduct skills searches, and present candidates for consideration to address open/upcoming resource requests.
• Work with the broader Talent Management team across capabilities and geographies to fulfill client demands, including adjustments to staffing plans for optimal skill fit, industry experience, employee interest, and availability.

Advocate to our People

• Regularly meet with resource population (all levels) to understand skills, career goals, and preferences, guiding deployment decisions and fostering career growth.
• Propose resources with current or near-term availability to project assignments that align with their skills, professional goals, and/or staffing preferences while meeting business needs.
• Participate in the performance management process to add insight and clarity to conversations with practice leadership and Human Resources.
• Engage with employees during critical career moments (leave, life events, career stressors, etc.).

Requirements

• Strong organizational skills; ability to work independently with urgency, multitask, and prioritize.
• Excellent interpersonal skills; effective communication with executives, small or large audiences, virtually and in person.
• Ability to have difficult conversations and resolve conflicts.
• Fluency in Microsoft applications: Excel (intermediate–advanced: VLOOKUP, Pivot Tables, Conditional Formatting, If/Then statements), Teams, Outlook, Word, PowerPoint.
• Proficiency and/or interest in data visualization programs such as Power BI.
• Willingness to embrace emerging technologies, including AI-powered tools (e.g., Microsoft Copilot, Cowork) to streamline workflows, generate insights, and improve business outcomes.
• Professionalism, confidence, and enthusiasm.
• Attention to detail in a fast-paced environment.
• Ability to travel across Protiviti offices (up to 15%).

Qualifications

• Bachelor’s degree in a relevant discipline (business, human resources, communications, etc.).
• 5+ years in a related field, preferably with a professional services firm.
• Previous business consulting, business operations, human resources, or recruiting experience highly preferred.

Pay

• Base salary range: $70,000 – $106,000 (full-time equivalent; placement depends on experience, skills, and geographic work location).
• Annual bonus target: 8% (eligible employees receive additional cash and/or discretionary stock compensation).
• Estimated total cash range: $75,600 – $114,480 (base salary plus bonus target).

Benefits

• Medical, dental, and vision coverages; FSA and HSA healthcare accounts.
• Life and accident insurance.
• Adoption and fertility assistance.
• Paid parental leave up to 10 weeks.
• Short- and long-term disability.
• Company 401(k) savings and investment plan with employer match of 50% on the first 6% of contributions.
• Choice Time Off (CTO) for vacation, personal needs, and sick time — varies by years of service; new hires receive up to 20 days per calendar year.
• Up to 11 paid holidays each calendar year.

Schedule

Hybrid work environment: blend of in-person and remote work; expected ratio varies by team and business factors. Local and/or out-of-state travel required based on project and internal client commitments.