Talent Management Specialist II
Service Experts · Georgia, United States · 1 mo ago
Human ResourcesFull-time
Responsible for preparing, conducting, and evaluating technical training. Creates literature and materials for programs and designs exercises to enhance the training experience. Conducts live and web-based classes on safety, installation, maintenance, service, repair, and technical communications. Reports training outcomes and areas needing focus to the training team and managers.
Responsibilities
- Plans, designs, develops, and delivers sustainable strategic training and instructional programs using instructor-led, train-the-trainer, electronic/web-based, and/or multimedia training methods.
- Participates in the design, development, and implementation of training programs of broad organizational scope.
- Conducts needs assessments to identify and evaluate training requirements for high-impact technical training.
- Conducts or facilitates general or specific technology training programs.
- Develops training materials including handbooks, job aids, models, multimedia visual aids, computer and web-based tutorials, and standard operating procedures.
- Researches and studies advancements in educational technologies and methods; evaluates effectiveness of training and development programs using appropriate data collection instruments.
- Recommends and/or implements innovative solutions, modifications, and enhancements to technology training programs.
- Consults with cross-functional project teams, leaders, and/or stakeholders.
- Coordinates or performs administrative functions necessary to deliver and document training programs.
- Performs miscellaneous job-related duties as assigned.
Qualifications
- Advanced analytical, business acumen, and critical thinking skills.
- Self-motivated and able to work with limited supervision.
- Ability to interpret educational needs and develop effective instructional solutions.
- Working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.
- Proficient in productivity tools including Microsoft Office products: PowerPoint, Excel, Word, Teams, and Outlook.
- Skilled in presenting ideas in a clear, concise manner.
- Ability to work in a team-oriented, collaborative environment.
- Project management and presentation skills with the ability to resolve complex problems and issues.
- Strong verbal and written communication skills with a focus on rapport building, listening, and delivering effective training programs.
- Ability to consult with stakeholders to offer technological and organizational feedback.
- Demonstrated ability to train adult learners required.
- Ability to effectively prioritize and execute tasks in a complex environment.
Working Conditions
- Remote/office from home.
- 30% average travel; certain seasons and projects may require more or less travel.
- Moderate physical activity, including lifting up to 60 lbs and extended periods of walking and standing.
- Work is normally performed in an office or classroom environment with occasional fieldwork.
Benefits
- Competitive pay with incentive opportunities.
- Paid time off and company holiday pay.
- Medical, dental, and vision insurance programs.
- 401(k) retirement savings plan with company matching contributions.
- Life insurance and disability insurance options.
- Supplemental benefit programs.
- World-class training opportunities through Experts University.
- Career development opportunities.
Minimum experience: 2+ years. Minimum education: Bachelor's Degree.