Talent Management and Organizational Development Manager

The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

About the role

As the Talent Management and Organizational Development Manager, you will manage, develop, and drive results for the talent development and organizational development team while collaborating with internal stakeholders. You will serve as the subject matter expert on talent development and organizational development, including onboarding, leadership programs, coaching, organizational design, succession planning, workforce strategies, team collaboration, diversity, equity, inclusion, and key strategic business relationships. You will oversee the Bank’s talent strategy, lead the performance management process, and manage the Talent Management and Organizational Development budget, contractual services, and program evaluation. Additionally, you will prepare reports for management and represent the Bank on selected System projects related to enterprise talent management and learning.

Responsibilities

• Oversee the day-to-day operations of the Talent Development and Organizational Development staff and goals.
• Build and evaluate the skills and capabilities of the team by setting clear performance expectations, providing coaching, and establishing learning plans.
• Evaluate performance regularly, deliver timely feedback, and conduct thorough performance reviews.
• Act as a trusted advisor to senior leaders and business unit managers to develop and implement talent strategic plans.
• Determine workforce developmental needs in collaboration with leadership.
• Create and implement a Talent Dynamic Strategy to enable the Bank’s workforce with skills to meet current and future strategic objectives.
• Develop Talent Management and Organizational Development (TMOD) strategies in support of the Bank’s overarching talent goals.
• Partner with business line leadership to develop and execute specific TMOD strategies for their areas.
• Innovate on Bank talent strategy by designing programs, tools, and training, and evolving workforce plans with business leaders.
• Conduct needs analysis and assessments to measure and evaluate the effectiveness of learning and professional development efforts.
• Develop, oversee, and evolve metrics for the Bank’s Talent Strategy to demonstrate progress toward workforce goals.
• Lead, design, and conduct management and executive development programs related to Talent Management Initiatives and other training programs.
• Lead the Bank’s employee engagement activities, including the Bank’s survey, to inform talent strategy.
• Manage vendor relationships in support of the Bank’s talent strategy.

Requirements

• Minimum of 10 years of progressive experience in developing and leading talent development programs, organizational development efforts, and human resources.
• Bachelor’s degree required; Master’s degree or equivalent business experience preferred.
• Human Resources Certification preferred.
• Ability to work in a fast-paced environment, handle multiple tasks, and work well under pressure.
• Moderate travel to other Federal Reserve Banks as required.

Skills

• Understanding of industry best practices in talent development and organizational development.
• Proven ability to partner with business areas to develop and implement strategic workforce plans, including leadership development and succession.
• Skilled at building strong client relationships within the Bank and across the System.
• Excellent presentation, interpersonal, facilitation, and conceptual skills.
• Highly effective influencing, negotiating, and motivational skills; ability to work collaboratively across multiple stakeholders.
• Strong project management, strategic thinking, analytical, and problem-solving skills.
• Experience in project/program management of vendors in the talent management space.
• Ability to understand business needs and provide excellent customer service.
• Demonstrates innovative and creative approaches to talent development and organizational development.
• Strong analytical skills, with the ability to analyze data, understand trends, and develop actionable recommendations.
• Proficiency in MS Office Suite (Outlook, Excel, Word); experience with Workday a plus.
• Excellent interpersonal and communication skills; strong customer service orientation.
• Excellent knowledge of all Federal Reserve System and Board of Governors (BOG) functions.
• Skilled in conducting and leading training for large and small groups using classroom and online technology.
• Experience leading System projects related to talent development and organizational development.
• Effective in working with all levels of management and employees.

Benefits

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period.
• 401k/Thrift Plan with generous employer match.
• Employer-funded Pension Plan.
• Paid Vacation/Sick Time & Holidays.
• Monthly $200 Commuter Allowance.
• Flexible Spending Accounts and Healthcare Spending Accounts.
• Flexible Work Schedule available in most departments.
• Life Insurance and Long-Term Disability Insurance.
• Tuition Reimbursement (undergraduate and graduate).
• Parental Leave.
• Free onsite 24/7 Fitness Center including training classes, Peloton bikes, and locker room/shower facilities.
• Onsite Cafeteria & Coffee Shop.
• Additional convenience benefits, discounts, and more.

Salary grade for this position is 16. Final salary and offer will be determined by the applicant's background, experience, and skills, as well as internal equity and alignment with market data.