Talent and Organizational Development Manager

Pet Food Experts · Pawtucket, RI · 1 mo ago

ManagementFull-time

Implement strategies, tools, and resources to engage, develop, advance, and retain talent
Proactively create engagement and development initiatives aligned with company culture and organizational goals
Execute enterprise-wide talent strategy and foster a culture of high performance and continuous growth
Design, develop, implement, and manage learning programs for enhanced employee performance, improved organizational effectiveness, and support of company strategy
Lead initiatives related to talent management, leadership development, employee engagement, training, and onboarding
Partner with HR business partners, department heads, and senior leadership to deliver scalable solutions
Lead and manage a team of trainers
Strengthen organizational effectiveness, employee engagement, and talent capability using workforce insights, organizational development strategies, and learning initiatives

Design and implement organizational development strategies that align with the PFX culture and enhance overall organizational effectiveness and employee experience
Partner with leaders across the organization to identify talent gaps, strengthen team effectiveness, and support workforce planning initiatives
Conduct organizational assessments, analyze employee engagement and workforce data, and develop data-driven recommendations to improve performance, retention, leadership capability, and operational effectiveness
Lead succession planning and career pathing initiatives to support internal talent growth and long-term organizational health
Partner with leadership to drive change management, continuous improvement, and talent strategies that support business objectives

Lead the design, implementation, and continuous improvement of leadership development and learning programs across the organization
Oversee the full learning lifecycle including curriculum design, content development, facilitation, delivery, and evaluation through in-person, virtual, blended, and e-learning formats
Develop and facilitate leadership programs focused on coaching, communication, performance management, accountability, and strategic thinking
Partner with subject matter experts and business leaders to create role-specific training and onboarding programs that align with operational needs and organizational goals
Oversee Learning Management System (LMS) administration including course deployment, compliance tracking, reporting, and program effectiveness
Manage external training vendors and consultants as needed

Lead employee engagement initiatives that strengthen culture, retention, recognition, and employee experience across all levels of the organization
Own employee engagement survey processes including deployment, analysis, action planning, communication of results, and follow-through on organizational initiatives
Partner with leaders to translate engagement insights into measurable improvements across teams and functions
Support and oversee performance management processes that promote accountability, continuous feedback, leadership effectiveness, and employee development
Develop strategies and tools that strengthen employee voice, recognition, communication, and overall organizational connection

Establish and monitor key performance indicators and workforce metrics to measure the effectiveness and impact of organizational development, engagement, and learning initiatives
Analyze workforce data including engagement trends, training effectiveness, retention, turnover, and other people metrics to identify opportunities and inform strategy
Prepare and present data-driven insights and recommendations to leadership to support organizational decision-making and continuous improvement efforts
Manage budgets and resources related to organizational development and learning programs while ensuring efficient and effective program delivery

Strategic mindset with the ability to connect organizational development initiatives to business objectives and operational outcomes
Strong ability to partner with leaders and stakeholders across all levels of the organization
Experience designing and implementing organizational development, employee engagement, leadership development, and learning initiatives
Strong analytical and problem-solving skills with the ability to synthesize workforce data into actionable insights and recommendations
Excellent communication, facilitation, presentation, and relationship-building skills
Strong project management and organizational capabilities with the ability to manage multiple priorities simultaneously
Experience working in fast-paced, frontline operational environments
Experience administering and leveraging a Learning Management System (LMS) for course deployment, tracking, and reporting
Knowledge of adult learning principles, instructional design methodologies, and leadership development best practices preferred

5+ years of experience in organizational development, talent development, employee engagement, training, talent management, or Human Resources, including at least 1-2 years of direct supervisory experience and/or proven successful experience leading programs/processes/initiatives in a matrixed environment
Experience supporting frontline workforces in warehouse, distribution, manufacturing, retail, or other fast-paced operational environments required
Proven experience leading employee engagement and organizational development initiatives, including engagement surveys, recognition programs, culture initiatives, and action planning
Experience designing, facilitating, and managing learning and leadership development programs across multiple employee populations
Experience partnering with leaders and cross-functional stakeholders to drive organizational effectiveness and workforce development initiatives
Experience utilizing workforce data, engagement insights, and people metrics to inform strategy and continuous improvement efforts
Experience working with Learning Management Systems (LMS) and learning technologies preferred

Ability to travel 25% or more as needed to support organizational and operational initiatives across locations
Ability to build strong partnerships and collaborate effectively across geographically dispersed teams and departments
Comfortable operating in both corporate and frontline operational environments, with the ability to adapt communication and approach to diverse employee populations

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