Talent Development Specialist
Equus Workforce Solutions · Waukesha, WI · 1 mo ago
Business DevelopmentFull-time
Company Overview
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high‑growth, high‑demand industries. Our committed and well‑trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector‑focused centers, community sites, and partner locations.
Responsibilities
- Build a professional one‑on‑one working relationship with clients to eliminate challenges that hinder obtaining and retaining employment, including assessment, individualized attention, and coordination.
- Provide consistent and comprehensive case management and follow‑up.
- Ensure appropriate documentation is completed and received.
- Maintain an organized database of clients and keep detailed documentation of all contacts.
- Ensure participants follow through with planned activities as outlined in contracts with funding agencies.
- Provide individualized work assessments and referrals to appropriate community or social service agencies when needed.
- Accurately complete required documentation for eligibility and participation purposes.
- Document all participant contacts and activities in case notes and ensure post‑placement contracts are made as required.
- Create solutions to participant attendance problems.
- Manage the programmatic offerings of the Center’s job‑preparation workshops to ensure a business‑driven curriculum, high‑quality presentation, satisfactory participation rate, clear messaging of next steps, and tangible output.
- Work collaboratively with the business services team to identify available jobs, required qualifications, and the workshops/training that best prepare jobseekers.
- Participate in training, capacity‑building, and professional‑development activities.
- Work with leadership to identify operational challenges and design/implement process improvements.
- Provide operational support and coverage as needed.
- Support compliance‑driven standards.
- May be assigned other tasks and duties reasonably related to job responsibilities.
Qualifications
- Ability to maintain flexibility as contract or contractor needs require.
- Working knowledge of Microsoft Office and Google Docs.
- Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
- Ability to prioritize tasks and document visits and contacts.
- Demonstrated telephone, computer, and strong written and verbal communication skills.
- Strong leadership skills with the ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives.
- Professional understanding of a wide array of occupations and career paths, ideally including those in the healthcare field.
- Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.
- Customer service experience required.
Additional Information
- Position requires the employee to drive on behalf of Equus.
- Extensive learning opportunities and networking programs are provided.
- Role offers the chance to make a lasting impact on the lives of others.
- Equus is committed to a diverse, inclusive work environment where everyone is treated fairly and with respect.