Talent Development Manager

About the role

At DTCC, you will be part of a dynamic and supportive team, contributing to innovative projects and helping to grow and succeed.

Responsibilities

• Lead end-to-end performance management cycles (goal setting, career conversations, mid-year, year-end)
• Operationalize performance frameworks aligned to business goals and Leadership Expectations
• Support calibration processes and ensure fairness, transparency, and quality of performance ratings
• Develop tools, templates, and guidance to enable effective manager-employee performance conversations
• Determine a communication strategy for the performance process and partner closely with the communications team to execute
• Identify and implement process improvements to enhance clarity, efficiency, and employee understanding
• Equip managers with resources, training, and coaching to improve the quality of feedback and performance discussions
• Drive adoption of best practices in goal setting, career conversations, development planning, and continuous feedback
• Design and facilitate information sessions to employees and people managers to bring awareness to the enterprise tools and resources
• Partner with HRBPs, Employee Relations, and business leaders to address performance-related challenges and elevate capability
• Partner closely with the Talent Development team on the resources and tools that managers need during the talent lifecycle and ensure these are built into the manager upskilling programs
• Lead enterprise engagement survey cycles (design, launch, analysis, and action planning)
• Analyze engagement data to identify trends, risks, and opportunities at enterprise and segment levels
• Translate insights into targeted interventions that improve engagement, retention, and team effectiveness
• Partner with leaders to embed engagement actions into business priorities and track progress over time
• Develop dashboards and reporting frameworks to monitor performance outcomes and engagement trends
• Partner closely with HRBPs on the year-end Ratings Calibration process, providing accurate data and staying abreast of changes
• Synthesize qualitative and quantitative data into clear, executive-ready insights
• Ensure data integrity and alignment across performance, engagement, and broader talent metrics
• Serve as a key liaison across People Development, HRBPs, and business leaders
• Drive alignment on process design, timelines, and communications
• Maintain governance and documentation for performance and engagement processes

Qualifications

• Minimum of 6 years of experience in talent management, HR, or organizational effectiveness
• Experience supporting performance management processes and/or employee engagement programs
• Strong analytical skills with ability to translate data into actionable insights
• Proven ability to manage complex, cross-functional processes
• Strong communication and stakeholder management skills
• Ability to partner, coach, and develop junior team members in an agile environment without direct / formal authority
• Talents Needed For Success: Process Excellence, Data-Driven Decision Making, Data and Story-Telling, Consultative Mindset, Execution & Ownership, Collaboration, Communication, Project Management, Agility

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being

Pay

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

Schedule

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).