Talent Development Lead [Hybrid]

Responsibilities

• Deliver training programs in a variety of formats, including classroom, virtual, and on-the-job training.
• Evaluate the effectiveness of training programs and make recommendations for improvements.
• Collaborate with subject matter experts (SME) and stakeholders to identify training needs and develop training programs that align with the organization's goals and objectives.
• Design, develop, and implement scalable blended learning programs including instructor-led training, videos, job aids, and other materials as needed that cater to all locations and languages company-wide by leveraging e-learning, mobile learning, virtual classrooms and other emerging technologies.
• Drive end-to-end project planning and program communications – coordinate the work of internal teams and external vendors, create project timelines, assign, and track deliverables, report on progress, and effectively leverage team resources to meet project goals.
• Develop training, documentation, and any needed support tools/guidelines to provide continuous reinforcement of the processes.
• Anticipate internal and/or external business challenges, address them promptly, and work to identify and deliver updated program materials.
• Act as a resource for colleagues and partners throughout the business as a SME on power skills (aka. soft skill) topics.
• Actively research evolving trends in the field of learning and recommend innovative training tools and techniques to deliver cutting-edge design solutions.

Talent Management and Engagement

• Responsible for launching and running Performance Review process through the Human Capital System (HCM) and delivering relevant employee and manager trainings.
• Own the deployment and action planning for companywide annual Employee Engagement Survey.
• Working with internal HR teams to drive the annual talent review cycle to include training, developing individual development plans, and advising company leadership.

Learning Analytics

• Analyze effectiveness and efficiency of learning solutions delivered.
• Proactively communicate progress and insights to Director, Talent and OD, and partner with stakeholders to improve programs over time.

Qualifications

• Requires a bachelor’s degree with education Certification in training delivery and demonstrated experience in training delivery online, hybrid and face-to-face preferred.
• 3 years of demonstrated experience in training delivery, design, and development.
• Certifications in Crucial Conversations, Talent Smart’s Mastering EQ a plus.
• Some team leadership experience preferred.

Skills/Knowledge/Abilities

• Minimum of 3 years of experience in designing and delivering training programs, preferably in a corporate environment.
• Passionate at learning new things, with a drive for continuous improvement.
• Strong knowledge in adult learning theories and instructional design models, including ADDIE approaches.
• Self-directed passionate learner who keeps current in the space of leadership development.
• Excellent presentation and facilitation skills.
• Strong project management skills, including the ability to manage multiple projects simultaneously.
• Proven track record of completing projects to specifications while dealing with challenges such as changing schedules, transformation, location strategy and evolving requirements.
• Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business partners.
• Strong analytical and problem-solving skills.
• Experience working with Learning Management Systems (Dayforce is a plus).