Talent Development Analyst / Training and Development Specialist

Key Responsibilities

• Affords support to new employee orientation sessions and training sessions.
• Collaborates in the creation, development, and delivery of training classes under the supervision of the Division Manager.
• Facilitates meetings, classes, workshops, and other events.
• Prepares, tracks, and manages reports on training ROI and feedback.
• Maintains learning management systems (LMS).
• Conducts training-related research.
• Administers surveys, analyzes results, and makes recommendations.
• Assists with talent development needs assessments and improvement initiatives.
• Maintains and updates training materials, session guides, manuals, templates, policies, procedures, and processes.
• Monitors budgets, analyzes data, and provides reports to the Division Manager.
• Evaluates for compliance with policy/process requirements and processes tuition assistance requests; maintains tracking system for budget expenditures.
• Utilizes technology to maintain development team documents, instructional aids, and materials.
• Maintains talent development resources, including learning aids, books, handbooks, multimedia visual aids, computer tutorials, and reference works.
• Maintains a listing of development solutions for various learning formats (classroom, e-learning, guided learning).
• Schedules and coordinates meetings, classes, workshops, and events (setup, cleanup, equipment, materials, registration, and travel needs).
• Ensures compliance with regulatory requirements.

Skills Required

• Knowledge of adult learning concepts, classroom scheduling, and training material design.
• Budget monitoring and reporting.
• Proficiency in Microsoft Office applications: Excel (Intermediate), PowerPoint (Intermediate), Word (Intermediate), Outlook (Intermediate).
• Strong verbal and written communication skills.
• Ability to manage multiple tasks, meet deadlines, and resolve problems proactively.
• Excellent interpersonal and relationship-building skills.
• Analytical, organizational, and technical aptitude.
• Strong customer service orientation.
• Ability to work collaboratively and independently with good judgment.

Skills Preferred

• Coordinates IT, procurement, and space/material needs.
• Assists with monitoring contract expirations, purchase orders, and invoices.
• Performs administrative tasks (typing, filing, scanning, photocopying, scheduling, ordering supplies).
• Guides employees to development options as recommended by the team.
• Provides relevant development reports to managers.

Experience Required

• 2 years of experience supporting training and related operations.

Experience Preferred

• Experience in training and development.
• Familiarity with LMS applications.

Education Required

• Bachelor's degree.

Education Preferred

• Master's degree.