Talent Acquisition Pipeline Manager

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively.

About the role

The Talent Acquisition Manager, Pipeline leads the operational engine of Nava’s recruiting function. This role is responsible for the health, efficiency, and scalability of the end-to-end hiring pipeline—ensuring candidates move through the process with speed, precision, and consistency while recruiting teams have the structure and support needed to deliver strong hiring outcomes. This person will directly manage a team of Coordinators and Sourcers, serving as the connective tissue between recruiting strategy and day-to-day execution. They will oversee pipeline operations, interviewer capacity, recruiting workflows, and talent support systems that enable the broader Talent Acquisition function to operate efficiently and at scale. This is a high-impact role for someone energized by building systems, driving accountability, and turning ambiguous operational challenges into repeatable, scalable processes. Success in this role means stronger pipeline health, improved hiring efficiency, better operational visibility, and a more effective, well-supported recruiting organization.

Responsibilities

• Lead the operational strategy and day-to-day execution of Nava’s talent acquisition pipeline across sourcing, coordination, and recruiting support functions
• Manage and develop a growing team of 3 Coordinators and 3 Sourcers, driving accountability, clarity, and strong performance across pipeline operations
• Oversee end-to-end pipeline health, ensuring candidate flow is efficient, consistent, and aligned to hiring priorities
• Build and protect interviewer capacity by improving interview planning, scheduling workflows, and stakeholder readiness
• Improve time-to-fill by strengthening pipeline readiness, workflow efficiency, and recruiting support operations
• Drive operational rigor across scheduling, sourcing support, candidate movement, reporting, and process execution
• Partner closely with Talent Partners, talent leaders, Staffing, and hiring leaders to align pipeline operations with hiring forecasts and business priorities
• Translate recruiting data into actionable insights and operational improvements that improve hiring outcomes
• Build scalable systems, workflows, and process standards that improve efficiency, consistency, and candidate experience
• Ensure recruiting support functions deliver a high-quality experience for candidates, interviewers, recruiters, and hiring managers
• Continuously improve talent acquisition operations through process design, systems thinking, and operational problem-solving

Requirements

• Experience in talent acquisition, recruiting operations, pipeline management, or recruiting support functions
• Experience managing and developing recruiting support teams, including coordinators, sourcers, or similar roles
• Experience improving hiring operations, pipeline efficiency, and recruiting workflows in fast-paced environments
• Experience owning recruiting metrics, reporting, and operational performance insights
• Experience partnering cross-functionally with recruiters, HR, and business stakeholders to improve hiring outcomes
• 6+ years of experience in Talent Acquisition and recruiting operations
• 3+ years of people management experience leading recruiting support, operations, or pipeline teams
• Bachelor’s degree or equivalent combination of professional experience and training
• Strong command of recruiting operations, pipeline management, and how staffing workflows impact hiring outcomes
• Proficiency with ATS platforms and recruiting tools such as Greenhouse
• Strong analytical skills with experience building reports and making data-driven decisions
• Strong process design, workflow optimization, and systems-thinking capabilities
• Strong understanding of federal and state employment laws
• Excellent written and verbal communication skills
• Strong organizational skills and operational judgment
• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Qualifications

• Experience in a professional services, consulting, or technology environment, ideally within a multi-state organization
• Experience supporting high-volume, rapid-scale, or operationally complex hiring environments
• Experience with interviewer capacity planning, workforce planning, or recruiting resource planning
• Experience working alongside or managing recruiting analytics or TA data functions
• Experience improving recruiting systems, tooling, and operational infrastructure
• 8+ years of experience in Talent Acquisition, recruiting operations, or pipeline management
• 4+ years of people leadership experience
• Familiarity with capacity planning and workforce planning concepts
• Experience with recruiting analytics, dashboard reporting, and operational forecasting
• Proficiency with Google Workspace
• Advanced stakeholder management and team leadership skills

Benefits

• Comprehensive medical, dental, and vision plans to support your overall health needs
• Disability, life, and accidental death insurance at no cost
• Vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• 12 paid federal holidays each year on top of your regular PTO
• Performance-based annual bonus when Nava meets its goals
• Paid parental leave for new parents, plus weekly meals delivered to your home
• Wellness program offering physical, mental, & emotional health resources & support tools
• Virtual care with no copay through a virtual visit program (depending on available providers)
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Remote-first environment with flexibility built around your schedule and responsibilities
• Company laptop & home office setup assistance provided via Staples
• Monthly reimbursement to help offset eligible home office utility expenses
• Internal training programs and resources to help grow your professional skills
• LinkedIn Learning access & an annual allowance for courses, tuition, & certifications
• Referral bonus when you refer great people who join the Nava team
• Pre-tax commuter programs to support in-office travel when applicable

Pay

$135,000—$146,000 USD

Location

We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.