Tag Clerk - COUNTY TREASURER

About the role

The Tag Clerk position at Sedgwick County is responsible for registering motor vehicles, commercial trucks, and trailers with the Kansas Department of Motor Vehicles. This role also involves collecting personal property tax and sales tax, registration and miscellaneous fees, issuing handicapped placards and license plates, processing refunds, and collecting delinquent personal property taxes and returned checks. The primary responsibilities include providing courteous, accurate, and efficient customer service, balancing all funds, and maintaining issued Imprest Funds.

Responsibilities

• Registers motor vehicles, commercial trucks, and trailers with the Kansas Department of Motor Vehicles.
• Collects personal property tax and sales tax, registration and miscellaneous fees.
• Issues handicapped placards and license plates.
• Processes refunds, and collects delinquent personal property taxes and returned checks.
• Provides courteous, accurate, efficient customer service.
• Comprehends vehicle law and state and county regulations and can explain them adequately to customers.
• Processes all types of vehicle registration and title transactions authorized by the State of Kansas and Sedgwick County.
• Handles the legal transfer of titles, ensuring all documents are accurate and complete.
• Registers new and used vehicles.
• Prepares and submits tax and title documents for KDOR.
• Collects property and sales tax.
• Ensures compliance with KDOR and Sedgwick County Treasurers policies and procedures.
• Responsible for balancing all funds.
• Maintain issued Imprest Funds.
• Balance received cash, checks, and credit cards.
• Submit daily work to Bookkeeping.
• Provide quality customer service in order to help citizens navigate the vehicle registration process.
• Troubleshoot issues related to titles such as odometer discrepancies or power of attorneys.
• Verify and update records of vehicle, title, lien holder and customer contact information.
• Provide quick and efficient service to customers in order to meet departments KPI’s.
• Screens individuals for delinquent personal property tax and unpaid returned checks.
• Afford assistance customers with title transfers, title fees, and other related services.

Requirements

• High School diploma or equivalent.
• One year of cash handling experience in either banking or retail.
• One year face-to-face customer service.

Preferred Qualifications

• Two years of work experience in Customer Service, administrative services, or a related field.
• Two years of cash handling experience in banking or retail.

Benefits

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.