Taco Bell General Manager

About the role

The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and, as a result, smooth operations and exceptional customer experience. They are responsible for striving to achieve maximum profitability for the restaurant, which includes being selective in recruitment efforts, consistent training, and providing quality food. This role is crucial for creating company culture that is aligned with DRG's values.

Responsibilities

• Identify, train, and mentor a team of high-potential individuals, empowering them to become leaders and excel in their roles.
• Strive to create world-class operations, including exceptional customer service, pristine restaurants that serve excellent food, and strong financials.
• Maintain consistently strong financial results by minimizing costs and maximizing profitability.
• Make sound and effective decisions while serving as a liaison between upper management and the team, adhering to an open-door policy.
• Conduct ongoing training workshops, provide real-time constructive feedback, and emphasize continuous learning and growth.
• Actively reinforce DRG's culture and values through individual and team recognition, promoting inclusivity, and fostering a fun and respectful atmosphere.
• Enforce adherence to company policies, procedures, and local regulations.

Leadership Behaviors

• Hiring & Staffing: Identify and hire top-tier talent while fostering an environment of growth and leadership.
• Integrity and Trust: Maintain transparency, abide by an open-door policy, and keep necessary information confidential.
• Motivating Others: Inspire the team to achieve great heights while maintaining high expectations and valuing everyone's input.
• Analytical Thinking: Develop solutions through logic and strategy to address challenges.
• Results Driven: Consistently exceed goals while focusing on the restaurant's success.

Key Relationships

• Internal: Develop strong working relationships with your team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• External: Build rapport and trust with guests to create memorable experiences and maintain the restaurant's reputation for quality and service.

Requirements

• Must be 18 years or older.
• High School Diploma (or equivalent).
• At least 2 years of restaurant experience with proven leadership ability.
• Must be able to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Maintain a current health card in adherence with local/state requirements.
• Flexible availability, including nights, weekends, and holidays.
• Reliable transportation, clear criminal background check, and an acceptable Motor Vehicle Record (MVR).

Schedule

This position requires an average 45-hour work week with flexible availability.

Benefits

• DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: Exclusive access to discounts for DRG employees.
• Employee Assistance Program: Counseling services, legal support, travel assistance, and more.
• Live Mas Scholarship Program
• Employee Referral Program
• Education Benefits: GED reimbursement, free second language education, and more.
• DailyPay: Program that allows you to access your paychecks daily.

About Us

Diversified Restaurant Group is a people-first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012 has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby's restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!

You are applying to Golden Gate Bell, LLC, a franchisee of Taco Bell. If hired, the franchisee will be your only employer.