Table Games Team Manager
Position Summary
The Table Games Team Manager is responsible for the administrative and operational support functions of the Table Games department, with a primary focus on workforce management, scheduling, and compliance tracking. This role ensures optimal staffing levels to meet business demands while maintaining adherence to regulatory requirements, company policies, and labor guidelines. The position also plays a key role in analyzing table games spread and limits to support revenue optimization and operational efficiency.
Key Responsibilities
Develop, manage, and publish weekly and monthly staff schedules based on business volumes, special events, and operational needs
Monitor daily staffing levels and make real-time adjustments to ensure appropriate coverage across all shifts
Administer and track all Paid Time Off (PTO) requests, ensuring proper documentation and alignment with departmental guidelines
Manage and maintain accurate records related to Family and Medical Leave Act (FMLA), ensuring compliance with all applicable laws and company policies
Maintain attendance records, track occurrences, and communicate trends or concerns to leadership
Analyze table games spread, utilization, and betting limits to recommend adjustments that maximize revenue while maintaining guest experience and game protection
Partner with Table Games leadership to forecast staffing needs based on historical data, seasonal trends, and business projections
Prepare and distribute reports related to labor costs, scheduling efficiency, staffing ratios, and operational performance
Ensure all team member records, documentation, and administrative processes are accurate, current, and audit-ready
Support recruitment, onboarding, and training coordination for new hires within the department
Act as a liaison between Table Games leadership, Human Resources, and Payroll regarding scheduling, leave management, and employee records
Aid in the development and implementation of departmental policies, procedures, and best practices
Provide administrative support for disciplinary tracking, performance documentation, and compliance audits
Perform other duties as assigned
Qualifications
Minimum 2–3 years of experience in casino operations, preferably within Table Games
Previous experience in scheduling, workforce management, or administrative operations strongly preferred
Strong understanding of table games operations, including game spread and limit strategies
Working knowledge of labor laws, FMLA, and attendance tracking practices
Advanced skills in Microsoft Excel and data analysis
Strong organizational skills with high attention to detail
Ability to manage multiple priorities in a fast-paced, dynamic environment
Excellent communication and interpersonal skills
Ability to handle confidential information with professionalism and discretion
Work Environment & Expectations
Must be flexible to work varying shifts, including nights, weekends, and holidays as needed
Ability to respond to operational needs in real-time and adjust staffing accordingly
Consistent presence on the casino floor and in the office to support team members and leadership
Physical Requirements: Ability to sit, stand, and walk for extended periods; use standard office equipment, including computers and scheduling systems
Key Competencies
Analytical thinking and decision-making
Attention to detail and accuracy
Time management and organizational skills
Communication and collaboration
Problem-solving and adaptability