Table Games Supervisor

About the role

Oversees card games in the Pit Area on an assigned shift, provides the Resort guest with superior service and encourages return business. Ensures efficient, profitable operations, while operating the department in compliance with all applicable laws and regulations. Protects company assets located in the table games area of the operation.

Responsibilities

• Schedules, delegates and directs the workflow to Pit Staff during an assigned shift
• Provides guidance and direction to the staff
• Recommends to management hiring, development and discipline to the staff
• Monitors table games to ensure compliance with policies, procedures and Internal Controls
• Maintains current and comprehensive knowledge on Title 31, gaming laws, and Internal Regulations
• Receives confidential information in verbal, written and electronic media, limits access to information on a job-related, need-to-know basis
• Resolves or refers to management guest disputes, concerns, complaints, ensuring continuous efforts are made to provide Resort guests with superior service

Requirements

• High School Diploma or GED Certificate required
• 1 - 3 years experience in a casino environment required
• Previous supervisory or lead experience preferred
• Proficient in Blackjack, Craps, and Roulette
• Good understanding of Title 31 Regulations
• 21 years of age or older
• Must have current OLCC card
• Administrative/clerical experience required
• Able to read and comprehend written instructions
• Excellent organizational, verbal, interpersonal, and customer relations skills
• Ability to handle multiple priorities and tasks at once in a fast paced environment
• Basic computer skills in Microsoft Word, Excel and Outlook
• Excellent service approach when dealing with guests
• Must be able to obtain a Class III Gaming License
• Maintain a neat, clean, and well-groomed appearance at all times (specific standards available)

Benefits

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20¢ per gallon fuel discounts to keep you moving
• Free meals
• Direct Pay (Payday Advance)

This response is AI-generated, for reference only.