Table Games Supervisor
Terre Haute Casino Resort · Terre Haute, IN · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of property, benefits, job summary, duties, required skills, education/experience, physical requirements, etc. We must use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We have benefits listed. Pay: not specified (just "competitive pay" but no range). Should we include Pay? The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It says "competitive pay" but no specific numbers. That's vague; likely we should not include Pay section because no concrete pay range. Schedule: not mentioned. So omit Pay and Schedule.
We need About the role: maybe job summary and property description. Could combine. Use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We have benefits listed. Pay: not specified (just "competitive pay" but no range). Should we include Pay? The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It says "competitive pay" but no specific numbers. That's vague; likely we should not include Pay section because no concrete pay range. Schedule: not mentioned. So omit Pay and Schedule.
We need About the role: maybe job summary and property description. Could combine. Use About the role
then
with job summary and property details. Responsibilities: list of duties from "Essential Duties And Responsibilities". Use
- . Requirements: maybe Education And Experience, Certificates and Licenses, Language Ability, Math Ability, Supervisory Responsibilities? Could be under Requirements. Qualifications maybe similar. But we need to decide which headings to use. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Education/Experience, Certificates, Language/Math ability under Requirements. Skills maybe separate? Could combine Skills with Requirements? But we have separate headings: Skills, Requirements, Qualifications. We need to avoid filler. Let's see content: Required Skills And Abilities includes language ability, math ability, certificates and licenses, supervisory responsibilities. Education And Experience includes HS diploma, 1-2 years experience. Physical Requirements & Working Conditions includes environment, demands. Could be part of Requirements or Qualifications. We could have sections: About the role, Responsibilities, Requirements (including education, experience, certifications, language/math ability, physical requirements), Benefits. That's four sections. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO, etc. Remove duplicated lines. Let's extract substantive content: Property description: "Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars." Job Summary: "The Table Games Supervisor implements procedures in assigned area to ensure adherence to internal controls, standard operating procedures and Indiana Gaming Commission regulations. Safeguards Company assets located in the assigned work area with emphasis on guest service, monitoring dealer performance and game protection." We can combine. Responsibilities list: need to extract bullet points from the long paragraph. Let's list them: - Directly supervises dealers as well as the operation and conduct of any table games to which they are assigned. - Responsible for the accuracy and maintenance of bankrolls. - Monitors all procedures governing the opening and closing of games and shift changes. - Supervises the performance of dealers to ensure efficient gaming operations during a shift. - Completes customer ratings necessary to track pertinent gaming data relevant to the patron’s gaming profiles. - Ensures that games are supplied with adequate and operable equipment. - Ensures that all Indiana Gaming Commission regulations, internal controls, Title 31 compliance and standard operating procedures are adhered to. - Promotes positive customer and employee relations, and is held accountable to ensure that the integrity of the game is protected at all times. - Must be knowledgeable of poker rankings. - Must be able to provide ‘hosting’ duties to Poker Room guests on a rotating basis. These duties will include: Greet players at the podium with a smile and a welcoming attitude, convey what poker games are available and at what limit, accurately add player’s names to the game lists and provide information about the requirements of the game, call names of waiting players when seats become available, and coordinate with floor supervisors to ensure players are seated properly in requested games. - When directed by a supervisor, announce new games and call names of players waiting for such, properly answer the telephone, provide information to callers, record messages accurately and pass them on to the appropriate party, transfer calls to appropriate personnel as determined by customer’s needs, ‘fill’ tables when instructed. - Specific to Craps, the Table Games Supervisor sitting box is directly responsible for notifying the Table Games Supervisor standing floor at the craps game about the accuracy of pay-offs, currency changes, color changes, betting minimums and maximums and the regulations, internal controls and standard operating procedures are being adhered to by the dealers that are assigned to the game. - As part of insuring the integrity of the game, will monitor that the dealers verbally announce (book) all wagers on the game not placed by the players. - Verifies the accuracy of the currency to gaming chips conversions. - Inspects gaming equipment in use. - Notifies Table Games Management of any and all irregularities or suspicious activity on the game. - Monitors compliance of all approved policies and procedures and reports deviations to Table Games Management if observed. - Authorized to issue comps in accordance with the approved comp matrix. - Other duties as assigned. We can keep as list items; some are long sentences with sublists; we can keep as single
- with internal commas.
Requirements section: include:
- Education: High School Diploma or GED required.
- Experience: Minimum of 1-2 years as a multiple game dealer or related supervisory experience in table games.
- Certificates and Licenses: Must be able to obtain and maintain appropriate licensing from the Indiana Gaming Commission.
- Language Ability: Ability to read and interpret documents such as policy and procedure manuals and internal controls. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
- Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to work with and apply mathematical concepts such as probability and statistical theory.
- Supervisory Responsibilities: Oversees daily supervision and operation of all table games in assigned area. Ensures Dealers carry out duties in accordance with all applicable regulations.
- Physical Requirements & Working Conditions:
- Work environment: usually loud; may be exposed to smoke on casino floor.
- Physical demands: frequently required to stand (80% of the time); also required to speak, hear, use hands to handle or feel, and reach with hands and arms; may occasionally be required to sit.
- Vision abilities: close and distance vision, color and depth perception, peripheral vision.
- Must occasionally lift and move up to twenty-five (25) pounds.
- Reasonable accommodations may be made for disabilities.
We can combine into
- items.
Benefits section: list from "Company Benefits Include:" etc.
List:
- 401k Plan with company match
- Employee Stock Purchase Plan (15% discount)
- Health, Dental, & Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Company Paid Short-Term and Long-Term Disability Plans
- Company Paid Basic-Term Life Insurance
- Paid Time Off
- Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
- A Variety of Team Member Discounts including: Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts
- Fun Team Member Events
- Company-Sponsored Volunteer Opportunities
- Team Member Recognition Program
- Advancement opportunities and the chance for further professional development are also available.
We should keep as list.
Now produce HTML:
About the role
Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars. The Table Games Supervisor implements procedures in assigned area to ensure adherence to internal controls, standard operating procedures and Indiana Gaming Commission regulations. Safeguards Company assets located in the assigned work area with emphasis on guest service, monitoring dealer performance and game protection.
Responsibilities
- Directly supervises dealers as well as the operation and conduct of any table games to which they are assigned.
- Responsible for the accuracy and maintenance of bankrolls.
- Monitors all procedures governing the opening and closing of games and shift changes.
- Supervises the performance of dealers to ensure efficient gaming operations during a shift.
- Completes customer ratings necessary to track pertinent gaming data relevant to the patron’s gaming profiles.
- Ensures that games are supplied with adequate and operable equipment.
- Ensures that all Indiana Gaming Commission regulations, internal controls, Title 31 compliance and standard operating procedures are adhered to.
- Promotes positive customer and employee relations, and is held accountable to ensure that the integrity of the game is protected at all times.
- Must be knowledgeable of poker rankings.
- Must be able to provide ‘hosting’ duties to Poker Room guests on a rotating basis, including greeting players at the podium, conveying available poker games and limits, adding player names to game lists, providing game requirement information, calling names of waiting players when seats become available, and coordinating with floor supervisors for proper seating.
- When directed by a supervisor, announces new games, calls names of waiting players, answers the telephone, provides information to callers, records messages accurately, transfers calls as needed, and fills tables when instructed.
- Specific to Craps, the sitting box supervisor notifies the floor supervisor about accuracy of pay-offs, currency changes, color changes, betting minimums and maximums, and ensures dealers adhere to regulations, internal controls, and standard operating procedures.
- Monitors that dealers verbally announce (book) all wagers not placed by players.
- Verifies the accuracy of currency to gaming chips conversions.
- Inspects gaming equipment in use.
- Notifies Table Games Management of any irregularities or suspicious activity on the game.
- Monitors compliance of approved policies and procedures and reports deviations to Table Games Management if observed.
- Authorized to issue comps in accordance with the approved comp matrix.
- Performs other duties as assigned.
Requirements
- High School Diploma or GED required.
- Minimum of 1-2 years as a multiple game dealer or related supervisory experience in table games.
- Must be able to obtain and maintain appropriate licensing from the Indiana Gaming Commission.
- Language ability: ability to read and interpret policy and procedure manuals and internal controls; write routine reports and correspondence; speak effectively before groups of customers or employees.
- Math ability: ability to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, volume; work with and apply mathematical concepts such as probability and statistical theory.
- Supervisory responsibilities: oversees daily supervision and operation of all table games in assigned area; ensures dealers carry out duties in accordance with all applicable regulations.
- Physical requirements and working conditions: work environment is usually loud; may be exposed to smoke on the casino floor; frequently required to stand (about 80% of the time); also required to speak, hear, use hands to handle or feel, and reach with hands and arms; may occasionally be required to sit; vision abilities include close and distance vision, color and depth perception, peripheral vision; must occasionally lift and move up to 25 pounds; reasonable accommodations may be made for individuals with disabilities.
Benefits
- 401k Plan with company match
- Employee Stock Purchase Plan (15% discount)
- Health, Dental, & Vision
- items.
Benefits section: list from "Company Benefits Include:" etc.
List:
- 401k Plan with company match
- Employee Stock Purchase Plan (15% discount)
- Health, Dental, & Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Company Paid Short-Term and Long-Term Disability Plans
- Company Paid Basic-Term Life Insurance
- Paid Time Off
- Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
- A Variety of Team Member Discounts including: Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts
- Fun Team Member Events
- Company-Sponsored Volunteer Opportunities
- Team Member Recognition Program
- Advancement opportunities and the chance for further professional development are also available.
We should keep as list.
Now produce HTML: