Table Games Shift Manager, Gate City Casino

Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Gate City Casino in Nashua, New Hampshire. This leadership role oversees the daily operations of our casino's table games department, ensuring compliance with gaming regulations and delivering exceptional guest service.

Responsibilities

• Assist in training, supervising, and scheduling table games team members to ensure proper staffing and performance
• Monitor casino operations for compliance with New Hampshire Lottery Commission regulations and internal controls
• Oversee game operations, including fills, credits, and maintaining a clean, safe, and hazard-free environment
• Promote positive guest and team member relations by addressing concerns, resolving complaints, and recognizing performance
• Coordinate work assignments and support a culture of accountability, professionalism, and regulatory compliance
• All other duties as assigned

Requirements

• Minimum 3 years of full-time supervisor/management experience in table games or poker
• Experience in craps, blackjack, roulette, poker, and carnival games
• Ability to obtain and maintain a New Hampshire Lottery gaming license
• Basic computer skills, knowledge of Microsoft Office Suite, and knowledge of employment laws
• Intermediate computer skills in Excel, Word, and Player Tracking systems strongly preferred
• No degree required

Physical Requirements

• Ability to stand, walk, or sit for extended periods of time
• Ability to lift at least 30 lbs
• Must be able to work nights, weekends, and holidays

Schedule

• Evenings
• Overnight
• Holidays
• Weekends

Pay

Minimum – Anticipated Maximum Base Salary: $61,200 - $82,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

About Us

Delaware North is a family-owned company with over 100 years of history. Our operations span the world, offering unique paths to growth and success in iconic sports arenas, national parks, casinos, and more. We invest in helping you achieve your career goals, whether in restaurants, hotels, sports, gaming, operations, or retail.