Table Games Floor Supervisor - Full Time (Paris LV)

About Us

As part of our award-winning team, you will help create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants, and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!

Responsibilities

• Displays a working knowledge of all table games, house rules, counting methods, and procedures covering each game in an assigned area.
• Verifies fill slips, credit slips, and markers pertaining to games in the assigned area.
• Settles disputes that arise from guests in the Table Games area, referring those either at a pre-determined threshold or a certain degree of difficulty to your manager.
• Assures guest development by interacting with guests.
• Remains alert to any unusual or questionable activities displayed by any Table Games employee or gaming guest. Reports any situation to their assigned superior.
• Rates all guests. Promotes and creates Total Reward cards for new and existing patrons.
• Knowledge of Title 31/BSA/Underage Gaming regulatory requirements.
• Accurately maintains table game inventories and player win/losses.
• Changes cards/dice. Opens and closes games.
• Manages and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance.
• Counsels, guides, coaches, and instructs assigned personnel in the proper performance of their duties.
• Champions all Guest Service Programs and Service Standards adopted by the company and always sets an example of these standards when on shift.
• Prepares and coordinates the periodical performance review of assigned personnel as determined by management.
• Understands and enforces all company policies and procedures.
• Informs Casino Manager of potential safety problems.
• Maintains key security.
• Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards, and Gaming knowledge requirements.
• Attends all mandatory meetings required by the company/department.

Qualifications

• High School graduate or equivalent required. College Degree preferred.
• Work requires a minimum age of 21.
• Three to five years’ casino experience required as a Floor Service Supervisor.
• Knowledge of multi-games is a plus.
• Knowledge of casino rules, regulations, and procedures pertinent to pit operations is preferred.
• Must possess excellent customer relations, leadership, and communication skills.
• Must be able to read, write, speak, and understand English.
• Must be willing to work any day of the week and any shift.
• Must be able to have a good relationship with co-workers and work as a team.
• Must present a well-groomed appearance.
• Alcohol NV and Gaming License required (Cards Needed).

Additional Requirements

• Must be able to respond calmly in a demanding environment, managing multiple tasks under time constraints.
• Must possess good manual dexterity for quick and accurate handling of chips, cards, and money.
• Must have excellent vision (including peripheral) to protect the games.
• Must be able to tolerate secondhand smoke, high noise levels, bright lights, and dust.
• Must be able to bend, reach, kneel, twist, and grip items.
• Must be able to walk and be on foot for extended periods of time.
• Must be able to manage a heavy business volume and sensitive situations relating to staff and guest problems in a timely manner.