Table Games Floor Manager - MGM National Harbor
About the role
The Job Comes alive at MGM Resorts International, where you can work in an exciting, diverse, and entertaining environment. We're looking for a dynamic leader with a passion for hospitality to join our Table Games Floor Manager team at MGM National Harbor.
Responsibilities
- Oversee daily table games operations for the assigned floor area, including game protection, identification of irregularities or cheating, resolving guest concerns, and adjusting employee table assignments as needed to meet business demand.
- Ensure compliance with all policies, operating procedures, training programs, manuals, staffing levels, and guest experience expectations.
- Notify management of any unusual events, circumstances, missing items or alleged theft.
- Aid the Table Games Operations Manager in interviewing, selecting, training, supervising, and counseling table games employees for the efficient operation of all table games operational functions for the assigned shift.
- Support the achievement of high levels of employee engagement through effective communication, recognition, coaching, training, and development.
Requirements
- High school diploma, GED, or equivalent
- Two years of prior relevant experience
- Two years of table games dealing experience preferred
- Five years of supervisory experience preferred
Qualifications
- Sharp operational acumen
- Commitment to regulatory excellence
- Encouraging mentorship skills
Perks & Benefits
- Health & Income Protection benefits
- Discounts on company hotel, food and beverage, retail, and entertainment
- Discounts with company partners on travel, electronics, online shopping, and more
- Free meals in the employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development opportunities
- Volunteer opportunities in the community
Pay
The pay range for this role is: $81,300.00 - $108,400.00. This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location. This position is eligible to participate in the Company’s incentive plan. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.