Table Games Dual Rate Dealer (FT)

Essential Duties and Responsibilities

• Provides accurate and efficient dealing at assigned table game.
• Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.
• Provides prompt, courteous and accurate dealing at assigned table(s).
• Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
• Performs accurate chip and cash transactions.
• Receives wagers from customers and pays the appropriate game outcomes.
• Maintains game security and protects company assets at all times.
• Aids customers in understanding the rules and ensures adherence to established policies and procedures.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.

Supervisory Responsibilities

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department.
• Oversees all gaming activity on assigned tables.
• Maintains game security and protects company assets at all times.
• Monitors cash and chip transactions.
• Corrects mistakes and settles disputes when necessary.
• Verifies, by signature, all clerical transactions.
• Issues approved credit.
• Maintains bankroll at functional levels.
• Aids customers with any problems or requests.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or equivalent required; Associate degree in related field preferred.
• Minimum two (2) years of experience as a Table Games Dealer with proficiency in multiple games required; prior supervisory experience preferred, but not required.
• To perform this job successfully, an individual should have knowledge of database software.
• Knowledge of casino games and casino operations.
• Ability to recognize casino cheating scams, team member embezzlement, etc.
• Strong customer service skills.
• Extensive background in casino operations.
• Extensive supervisory and management experience in Casino operations.
• Must be able to obtain a Maryland Lottery License.