TABLE GAMES DEALER: FULL-TIME
Position Summary
We are seeking a skilled and professional Dealer to join our team. The ideal candidate will be responsible for dealing table games efficiently and accurately while maintaining a friendly and engaging atmosphere. The Dealer must ensure fair play, enforce house rules, and provide excellent Guest Service to all players.
Essential Functions
Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values. Perform responsibilities in accordance with all Company standards, policies, and procedures.
- Deal Table Games with Accuracy and Efficiency.
- Manage the flow of live poker games.
- Visually and manually handle cards, chips, and game equipment in accordance with gaming regulations.
- Perform Basic Mathematical and Money Handling Tasks.
- Accurately count, collect, and distribute chips.
- Monitor wagers and payouts while maintaining concentration in a fast-paced environment.
- Provide Consistent and Professional Guest Service
- Communicate clearly and respectfully with players and co-workers.
- Listen, speak, and respond appropriately in a noisy, crowded environment.
- Monitor and Maintain Game Integrity
- Observe player behavior and gameplay for accuracy and fairness.
- Report irregularities, disputes, or suspicious activity to supervisors as needed.
- Use Required Tools and Equipment
- Operate shuffle machines, chip racks, and table accessories.
- Adhere to Gaming Regulations and Internal Policies
- Follow all house rules, gaming laws, and responsible gaming practices.
- Maintain a Clean and Organized Work Area
- Report maintenance or safety concerns promptly.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
Non-Essential Functions
- Assisting with general cleaning (e.g., wiping tables, organizing chairs).
- Training or mentoring new dealers (unless assigned formally).
- Engaging in customer service beyond gaming duties (e.g., escorting players, answering general casino inquiries).