Table Games Dealer
Q Casino + Resort · Dubuque, IA · 3 wk ago
ManagementFull-time
BASIC FUNCTION
Deals assorted games such as blackjack, poker, roulette and/or craps to players according to the policies, procedures and IRGC gaming regulations.
ORGANIZATIONAL RELATIONSHIPS
Reports to: Casino Operations Shift Managers/ Table Games Leads
Supervises: N/A
HOURS OF WORK
- Monday - 6:00 PM - 2:00 AM
- Tuesday - 6:00 PM - 2:00 AM
- Wednesday - Off
- Thursday - Off
- Friday - 6:00 PM - 2:00 AM
- Saturday - 6:00 PM - 2:00 AM
- Sunday - 6:00 PM - 2:00 AM
Specific Duties And Responsibilities
- Deals standardized, smooth and mechanically efficient games to players.
- Responsible for exchanging chips for currency.
- Completes fill and credit transactions.
- Responsible for verifying fills and credits with supervisors.
- Responsible for accurately collecting and paying wagers.
- Provides and promotes positive customer relations supported by employee quality service.
- Ensures honesty and integrity of all table games during assigned shift.
- Responsible for the protection of company assets as it relates to table games.
- Reports suspicious activity and customer behavior to supervisors.
- Responsible for maintaining a consistent pace on assigned games.
Education, Training And Experience
- High School Diploma
STANDARDS OF PERFORMANCE
- Good oral communication skills.
- Excellent customer service skills.
- Reasonable knowledge of applicable mathematical skills.
Mental And Physical Requirements
- Standing for extended periods of time.
WORKING ENVIRONMENT AND CONDITIONS
- Inside working environment.
- Exposed to cigarette smoke.
- Loud noise levels.
- Irregular work schedules, including nights, weekends, and holidays.
EQUIPMENT AND TOOLS
- General office equipment.