Table Games Dealer

Initial Placement

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Provides fast, flawless, personalized service to players.
• Consistently builds and maintains rapport with guests.
• Maintains knowledge of all aspects of the games dealt.
• Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.
• Counsels and trains new dealers.
• Conducts assigned game according to procedure.
• Ensures appropriate game protection.
• Ensures appropriate game pace for all players.
• Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.
• Ensures payouts are made quickly and accurately.
• Fills and credits tables by verification of cheques.
• Opens and closes tables according to established guidelines and procedures.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent required.
• Completion of Dealers School or six (6) months of experience as a dealer with at least two (2) high-volume, main games (Blackjack, Craps, Roulette, etc.) required.
• Must have strong verbal communication skills.
• Able to maintain a high level of confidentiality and professionalism.
• Knowledgeable of applicable state gaming laws and regulations.
• Must have excellent customer service and interpersonal skills.
• Able to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Able to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented.
• Able to add, subtract, multiply, and divide accurately to figure payoffs.
• Able to work any shift or hours, including nights, weekends, holidays, and overtime.