T-Mobile Retail Store and Operations Manager
Starting pay range for this position is approximately $36,000 to $68,000.
About the role
The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide. If you want to be at the forefront of wireless communications, we want you! Be unique, bold, confident, reliable, and excited as part of the T-Mobile brand. The wireless industry is booming, and now is the time to join the movement.
Our mission is to provide exceptional service in the most professional manner, and we believe customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.
As a Retail Store and Operations Manager, you will coach, lead, and train your sales team with the goal of providing the best customer service experience. We are looking for someone passionate about their team and dedicated to making their store successful. You will hold one-on-one coaching sessions and motivate your staff to achieve both business and individual goals.
Responsibilities
- Achieve sales and profit goals while proactively analyzing business needs, identifying opportunities, and creating/executing improvement plans.
- Market and advertise store activities.
- Recruit, hire, and develop successful store sales teams.
- Communicate with and take instructions from leadership staff.
Requirements
- Two (2) years of proven retail sales management experience (interactive sales process, commissioned sales).
- Two (2) years of recruiting, hiring, and developing successful store sales teams.
- Ability to stand for long periods of time.
- Must be available to work evenings, weekends, and holidays.
- Must be able to lift and/or move up to 20 lbs.