T Mobile Authorized Retailer Store Manager

Benefits

• Commission
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts

  Job Responsibilities

  • Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
  • Aid in resolving customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations.
  • Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
  • Always maintain a neat clean organized store environment.
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
  • Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer's hearts and store employee success.
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
  • Support team initiatives and create an inclusive environment.
  • Responsible for the overall productivity results in the store.
  • Drive operational efficiencies to help minimize risk and protect the store's assets.
  • Deliver financial results based on key performance indicators.
  • Identify ways to manage and control store expenses.
  • Show your team you're invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
  • Ensure store employees meet and/or exceed defined, monthly success measurements.
  • Meet or exceed sales goals for the store.

    Requirements

    • 2-4 years Management experience in retail sales
    • 2-4 years Sales & sales management experience
    • At least 18 years of age
    • Legally authorized to work in the United States
    • High School Diploma or GED