T Mobile Authorized Retailer Sales Associate

Job Summary

Serve customers picking up right where they left off in their shopping journey, explore individual needs, provide hands-on demonstrations, and approach service and sales needs with composure, integrity, and compassion.

Responsibilities

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
• Successfully identify and hand off small business leads.
• Support team initiatives and create an inclusive environment.

Requirements

• 6 months of customer service and/or sales experience, Retail environment preferred.
• At least 18 years of age
• High School Diploma or GED
• Bilingual candidates encouraged to apply

Benefits

• Competitive base pay plus commission
• Benefits for part-time and full-time associates
• 401K Plan
• Medical, dental and vision benefits
• Generous paid time-off programs
• Phone service discounts

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Effective at balancing customer needs and performance goals.

Skills

• Understanding of T-Mobile products and services
• Customer service and sales skills
• Ability to learn and adapt quickly

Benefits

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Vision insurance
• Wellness resources

Pay

• Competitive base pay plus commission

Schedule

• Flexible schedule