T Mobile Authorized Retailer Sales Associate
Job Summary
Serve customers picking up where they left off in their shopping journey, whether online, through Customer Care or in-store. Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store. Approach service and sales needs with composure, integrity, and compassion.
Responsibilities
- Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
- Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
- Successfully identify and hand off small business leads.
- Support team initiatives and create an inclusive environment
Requirements
- 6 months of customer service and/or sales experience, Retail environment preferred.
- At least 18 years of age
- High School Diploma or GED
- Legally authorized to work in the United States
Benefits
- Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Qualifications
- Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
- Competitive drive and proven ability to succeed in a fast-paced sales environment.
- Effective at balancing customer needs and performance goals.
Skills
- Customer Service
- Sales
Pay
- Competitive base pay plus commission
Schedule
- Part-time and full-time associates
Benefits
- 401K Plan
- Medical, dental and vision benefits
- Generous paid time-off programs
- Phone service discounts
Company Culture
Dedicated, Dynamic, Determined. These are the people we want in the Luna Wireless fam. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the nation.
We serve our customers and employees by staying connected with their loved ones. If you think you've got what it takes to chase your dreams, come face-to-face with your #LimitlessPotential at Luna Wireless, one of the largest T-Mobile authorized retailers in the country, with over 450 authorized retail stores in the central and eastern United States.