T Mobile Authorized Retailer Sales Associate

Job Summary

Serve customers in a retail environment, focusing on helping them pick up where they left off in their shopping journey, exploring individual needs, and providing hands-on demonstrations of the latest technology.

Responsibilities

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
• Successfully identify and hand off small business leads.
• Support team initiatives and create an inclusive environment.

Requirements

• 6 months of customer service and/or sales experience, Retail environment preferred.
• At least 18 years of age
• High School Diploma or GED
• Legally authorized to work in the United States

Benefits

• Competitive base pay plus commission
• Medical, dental and vision benefits
• Generous paid time-off programs
• Phone service discounts
• 401K Plan
• Flexible schedule
• Dental insurance
• Vision insurance
• Employee discounts
• Training & development
• Opportunity for advancement
• Opportunity to work with a dedicated, dynamic, determined team

Qualifications

• Bilingual candidates encouraged to apply

Skills

• Passionate customer advocate
• Effective at balancing customer needs and performance goals
• Willingness to work alongside peers and store leaders
• Competitive drive and proven ability to succeed in a fast-paced sales environment

Benefits

• Health insurance
• Commission
• 401(k)
• Donation matching
• Employee discounts
• Paid time off
• Wellness resources

Pay

Competitive base pay plus commission

Schedule

Flexible schedule